Manager Facilities-North

Community Health Network•Indianapolis, IN

16h

About The Position

The Manager Facilities is the primary frontline manager and contact for personnel and other activities in the Property Management Maintenance Department at Community Health Anderson Hospital. The role coordinates labor and materials so repairs, preventive maintenance, and project work are completed promptly and cost-effectively. It oversees department operations, adjusts procedures and staffing needs to meet customer expectations, and leads emergency response planning for critical equipment or system failures. The manager is responsible for the shop, house, physical plant, and construction and renovation activities. The position requires a strong understanding of Environment of Care plans, successful work with outside regulatory agencies, project management across multiple simultaneous activities, and coordination of contractors and vendors. The manager implements departmental work through effective use of labor, materials, and funding; supervises and provides technical guidance to maintenance personnel; and works with the Facilities Director on departmental objectives, budget oversight, and allocated capital funds. The role collaborates with department leaders and staff, gathers and communicates service information, schedules and tracks requested work, conducts unit walkthroughs, and follows up on maintenance issues and employee concerns. A bachelor's degree is required, preferably in a related field; a combination of education and experience may be considered in lieu of the stated education requirements. Five years of verifiable hospital maintenance supervisory experience and experience or knowledge across hospital maintenance operations are required.

Requirements

Bachelor's degree required; preferably in Facilities Management, Architecture, Engineering, Technology, Construction Management, Health Sciences, or Business.
A combination of education and experience may be considered in lieu of the stated education requirements.
Five years of verifiable hospital maintenance supervisory experience required.
Experience or knowledge of all aspects of hospital maintenance operations required.
Strong understanding of Environment of Care plans and experience working successfully with outside regulatory agencies.
Strong project management skills involving multiple simultaneous projects and activities, including coordination of contractors and vendors.
Ability to collaborate in a team setting.
Excellent communication skills.
Positive attitude toward problem-solving.

Responsibilities

Coordinate labor and materials for repairs, preventive maintenance, and project work, ensuring work is completed promptly and cost-effectively.
Oversee department operations and revise procedures and personnel demands to meet department customer expectations.
Lead implementation of emergency action plans for critical equipment or system failures.
Manage the shop, house, physical plant, and construction and renovation activities.
Implement department work through effective utilization of labor, materials, and funding.
Assign personnel to tasks that make effective use of employees’ talents.
Use Call One Center work requests and asset management data effectively.
Determine and execute effective approaches to operational problems, work requests, and preventive maintenance, consulting appropriate resources as needed.
Ensure that high-quality, cost-effective materials are selected and that material and labor flow is planned to minimize lost time and waste.
Work with the Facilities Director to create the department budget and manage the approved budget; oversee capital dollars allocated to the facility department as directed.
Establish action plans with the Facilities Director to accomplish departmental objectives and incorporate input from subordinates.
Review department activities and recommend improved methods to increase quality, cost-effectiveness, and customer satisfaction.
Implement department decisions in a positive and supportive manner.
Assist the Facilities Director in establishing and maintaining effective communication within the department and with other departments.
Conduct walkthrough inspections of units and discuss maintenance needs with unit staff.
Maintain two-way communication with subordinates and follow up on maintenance problems and employee concerns.
Assist the Facilities Director in providing customer service to ambulatory medical office and surgery facilities.
Gather information about tenant services and real estate team service needs, coordinate and schedule work, and update departments on requested work status.
Provide maintenance personnel with supervision and technical guidance and solicit their input on methods for completing work.
Provide the Director with information about materials purchases, seek advice on vendors, and report work-in-progress status.
Coordinate contractor and vendor activities and manage multiple simultaneous projects and activities.