Manager - Facilities

ServiceSource • New Castle, PA

4h • Onsite

About The Position

ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. This role provides cost-effective coordination of maintenance support for ServiceSource Delaware Regional Office owned/operated properties, vehicles, and grounds.

Requirements

• HS diploma or General Educational Development (GED) is required.
• 5-10 years’ experience in all aspects of property maintenance and/or general contracting required.
• Possess and maintain any appropriate licensure needed to perform position effectively.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required.
• Eligible drivers must have a good motor vehicle record (MVR) required.
• Must have effective communication and customer service skills.
• Must be well organized, self-directed and able to work with people from all levels of the organization.
• Expanded knowledge of general electrical, plumbing, heating & A/C systems, and common equipment.
• Knowledge of Universal Design and accessibility modifications.
• Possess the physical ability to lift equipment/supplies up to 50 pounds.

Nice To Haves

• Bachelor’s Degree in a related field preferred.
• Experience working with individuals with disabilities preferred.

Responsibilities

• Coordinate opening and closing of all locations.
• Coordinate and perform daily ‘rounds’ of main facility and coordinate the same operations at other locations within the SSDE portfolio.
• Ensure all equipment is in good working order.
• Coordinates/Supports emergency maintenance at all locations/facilities within the organization’s portfolio.
• Accurate assessment of maintenance request issues and speedy resolution of problems.
• Maintain regular communication with department directors to ensure timely completion of all requests.
• Maintain repair request log for data capture and effective management of requests.
• Ensure requests are coordinated at all off-site locations.
• Coordinates and schedules contractors (cleaning, painting, renovations, etc.) on an as needed basis.
• Serve as liaison with contractors.
• Review and negotiate annual service contracts for facilities as necessary.
• Contacts include (but not limited to) snow removal, office equipment, HVAC etc.
• Work with Departments to ensure all contracts are in place and enforced.
• Manage all company owned vehicles. Duties include scheduling all maintenance, repair and registration of vehicles at all company locations.
• Validates regular inspections of all vehicles ensuring clean and in sound working condition.
• Reports issues to proper staff for resolution.
• Maintain inspection, usage and staff or driver mileage logs for all vehicles.
• Serve as Leader of Health and Safety Team; comply with OSHA guidelines.
• Conduct regular drill as required by Health & Safety Team.
• Perform regularly scheduled Risk Management and Health & Safety quality checks at all company building and contract sites.
• Acts as primary contact for building alarm systems.
• Accept maintenance calls and disburse requests appropriately.
• Seek vendor assistance when unable to complete the required repair.
• Maintain contacts list for all contractors.
• Work with Employment Services/Business Services to engage trainees and program participants in meaningful work experiences.
• Supports snow removal efforts for government contracts as needed.
• Serve as liaison to the Corporate Risk Management Department.
• Ensure buildings and operation comply with Risk management processes and procedures.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED