About The Position

The Manager, Facilities Operations & Engineering is a front-line operations leader responsible for the safe, compliant, and cost-effective performance of all assigned healthcare facility engineering systems and maintenance disciplines — including HVAC, electrical distribution, plumbing, mechanical systems, carpentry, and grounds — across assigned hospital and ambulatory care locations on a 24/7 basis. This position leads a team of skilled trades professionals and maintenance technicians, ensuring that all building systems, life safety infrastructure, and physical plant operations meet or exceed standards set by The Joint Commission (TJC), the Centers for Medicare & Medicaid Services (CMS), NFPA 101 (Life Safety Code), and all applicable state and local authorities having jurisdiction (AHJ). The Manager develops preventive and predictive maintenance programs, manages the CMMS work-order pipeline, owns the area operating budget, and serves as the operational partner for capital construction and equipment replacement projects within assigned areas of responsibility.

Requirements

  • High School or GED (Required)
  • DL - Driver's License - Department of Motor Vehicles

Responsibilities

  • Oversees daily job performance of associates assigned. Assigns work and monitors performance. Creates staffing schedules to meet anticipated workload and to accommodate hospital operations. Establishes appropriate performance standards and measurement methods for each assigned position. Participate in selection process for new associates. Completes annual performance evaluations for all assigned associates. Administers and communicates department and hospital policies and procedures. Authorizes overtime, sick leave, vacation time with approval of the Director. Enforces hospital and department policies in consult with Director, including employee disciplinary action and performance improvement programs. Provides department orientation to new employees and regular staff updates on relevant organizational developments and departmental changes. Participates in department quality standard and improvement programs. Provides primary communication of hospital and department information to assigned staff and other hospital departments. Meets regularly with assigned employees to communicate organizational changes in policies, facility development, operations and system development. Communicates major department goals and objectives and organizational mission, visions and values with assigned staff via regular verbal and written communication. Regularly communicates departmental activities, services and quality issues with all affected departments. Provides timely notification and documentation of all planned service or utility interruptions to affected departments. Responds in a timely manner to all customer complaints, requests for service or general inquiries. Manages and directs contracted work, evaluates performance and quality of contractors performing work.
  • Manages operational budgets for assigned area of responsibility. Tracks monthly expenses versus budget and reports on variances and extraordinary issue to Director. Monitors supply inventories to ensure adequate availability of repair parts and maintenance items within budgeted allocations. Makes recommendations to Director on annual operating budget level including projected service demands, staffing levels and supply cost management.
  • Develops and maintains detailed management plan for all facilities maintenance and operation activities in assigned areas. Develops and maintains preventive maintenance programs for all assigned equipment and systems. Establishes schedules for routine maintenance and organizes written records sufficient to ensure reliable operations and to meet JCAHO requirements. Develops and updates annually and overall assessment and recommended action plan for all equipment and systems assigned. Assists in development of annual capital replacement and improvement budgets. Maintains current skills assessment of assigned staff and prepares annual employee education and training plan sufficient to ensure department quality and reliability standards are met or exceeded.
  • Participates in capital construction, improvement and replacement programs. Provides estimates and/or proposals from contractors as assigned by Director. Gathers technical information on existing engineering systems to support the efforts of outside engineers and architects. Oversees and/or assists efforts of outside contractors involved in capital construction and replacement projects, including coordinating utility interruptions for areas of responsibility. Performs technical review of new or replacement equipment proposed or purchased by various departments.
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