Manager Facilities Management (Hybrid)

American Medical AssociationChicago, IL
$87,394 - $115,797Hybrid

About The Position

The American Medical Association (AMA) is seeking a Manager Facilities Management for their Corporate Services team in Chicago. This is a hybrid position requiring 4 days a week in the office. The role is responsible for providing managerial direction and leadership to ensure an efficient, effective, and safe working environment, managing facility service operations, including staff and vendors, and serving as a liaison to building management. The position also involves coordinating moves, providing project management, and programming/planning services for facility projects.

Requirements

  • Bachelor’s degree in relevant field (e.g., architecture, construction) required.
  • Minimum 5+ years of experience in facility management, commercial interiors, or space planning required.
  • Minimum 3+ years of experience in managing projects.
  • Prior experience in human-environmental relations and in analyzing organization structure and programming for space needs.
  • Strong computer skills managing facility database and asset database applications; (CMMS, Excel, MS Project and MS Access) expert experience in AutoCad required.
  • Strong problem-solving skills.
  • Highly motivated self-starter and high tolerance for working in a stressful environment.
  • Polished communication skills, both written and verbal.
  • Highly proficient interpersonal skills and negotiating skills required.
  • Demonstrated ability to function effectively as part of a service team and to work under minimal direction.

Nice To Haves

  • IIDA or IFMA membership is preferred.
  • PMP certification strongly preferred.
  • Experience in people management highly preferred.

Responsibilities

  • Meet with end users to determine current needs, evaluate available resources, make recommendations to several layers of management and develop actions to achieve agreed upon goals
  • Manage the selection, specification and purchase of furniture including managing asset inventory control and governance
  • Update CAD drawings of facility projects as needed to reflect new construction or furniture reconfigurations to keep drawings current
  • Manage AMA space standards and ergonomic program; maintain survey of new ergonomic products available on the market; provide recommendations and assist in implementation after each ergonomic evaluation
  • Conduct surveys of space at the headquarters building to produce quarterly space utilization reports
  • Coordinate onboarding, offboarding and move process, and manage and maintain space utilization, capacity and department hierarchy data, trends, and insights
  • Manage Facilities Staff including work ticket coverage, reconfigurations, relocations, warehouse, asset database, and any other day-to-day tasks
  • Manage vendors/contractors and approve cleaning/maintenance/repair services; maintain accurate inventory of materials used and any areas that have issues
  • Liaise with Building Management to coordinate landlord services for Facility Operation activities
  • Oversee Facilities Planning & Operations budget, SOPs, and manage Building Services work ticket/support program
  • Provide managerial direction and leadership to other managers and staff to help ensure effective and efficient use of available human and financial resources to ensure a clean office environment
  • Manage selected facility projects at AMA including establishing schedules and budgets; manage furniture reconfigurations of new or existing product and coordinate construction work with outside trades and in-house services
  • Lead, mentor and provide management oversight for staff
  • Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment
  • Responsible for developing staff knowledge nad skills to support career development
  • May include other responsibilities as assigned

Benefits

  • Employees are also eligible to participate in an incentive plan.
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