Manager Facilities Management

City of Toronto•Union, NJ

6d•Onsite

About The Position

The City of Toronto is home to one of Canada's largest and most diverse municipal recreation systems, serving millions of residents through an extensive network of recreation centres, arenas, pools and community facilities. We are seeking a Manager, Facilities Management to lead a multidisciplinary team of unionized and non-unionized staff responsible for the operation, maintenance and service delivery of this dynamic portfolio. This is an opportunity to lead complex operations, build high-performing teams and make a meaningful impact on the services that help Toronto's communities thrive. Reporting to the Director, Facilities Operations Parks & Recreation, you will provide strategic and operational leadership for a broad portfolio of facilities, ensuring they are safe, welcoming, accessible and well maintained. Through a team of Supervisors and frontline staff, you will oversee facility operations, maintenance and repairs, operating budgets, procurement, contract management, capital project support and the development of operational plans, policies and procedures that promote effect, efficiencies and compliant service delivery. You will provide leadership and direction to Supervisors and staff in managing day-to-day operations, balancing competing priorities and responding to emerging operational challenges. You will foster a culture of accountability, collaboration and service excellent while supporting workforce planning, employee development and continuous improvement across the division.

Requirements

Post-secondary education in a related discipline.
Significant leadership experience in facility management, operations or a comparable environment.
Strong understanding of maintenance and asset management practices.
Strong understanding of budget administration.
Strong understanding of procurement.
Strong understanding of contract management.
Strong understanding of labour relations.
Ability to build strong relationships.
Ability to lead diverse teams.
Ability to manage competing priorities.
Ability to drive service excellence through sound operational leadership.
Strong knowledge of occupational health and safety requirements.
Strong knowledge of collective agreements.
Strong knowledge of relevant legislation.
Excellent communication skills.
Excellent stakeholder management skills.
Excellent problem-solving skills.

Responsibilities

Provide strategic and operational leadership for a broad portfolio of facilities, ensuring they are safe, welcoming, accessible and well maintained.
Oversee facility operations, maintenance and repairs, operating budgets, procurement, contract management, capital project support and the development of operational plans, policies and procedures.
Provide leadership and direction to Supervisors and staff in managing day-to-day operations, balancing competing priorities and responding to emerging operational challenges.
Foster a culture of accountability, collaboration and service excellence while supporting workforce planning, employee development and continuous improvement.
Lead operating budget development and administration.
Oversee procurement and contract activities.
Support the planning and execution of facility renewal and capital improvement projects.
Work closely with internal partners, community stakeholders, elected officials, vendors and regulatory agencies to achieve organizational objectives and address emerging operational needs.
Be responsible for recruitment, employee development, performance management and labour relations activities, while ensuring compliance with collective agreements, health and safety legislation and organizational policies.
Represent the division on projects, committees and strategic initiatives, preparing reports and recommendations that support informed decision-making.