Manager Facilities & Mail Operations

NextEra Energy•Juno Beach, FL

About The Position

The leader in this role oversees enterprise-wide facilities operations, ensuring safe, reliable, efficient, and well-maintained building environments. This position is responsible for the daily oversight of building operations, vendor and contract compliance, facility standards, issue resolution, and operational support across assigned locations. The role requires strong knowledge of building systems, including HVAC, electrical and mechanical systems, plumbing, janitorial services, landscaping, building management systems, and data center/critical systems infrastructure.

Requirements

Facilities operations management
Building systems knowledge
HVAC operations
Electrical and mechanical systems knowledge
Plumbing systems knowledge
Building management systems
Data center facilities experience
Vendor and contract management
Budget, cost, and schedule analysis
Risk identification and issue resolution
Customer service and stakeholder communication
Preventive maintenance coordination
Construction and project coordination
Safety and compliance awareness
Leadership, problem-solving and decision-making
Communication both verbal and written

Nice To Haves

Experience in building operations, facilities management, or property operations
Experience with HVAC, data centers, electrical and mechanical systems, plumbing, janitorial services, landscaping, and building management systems
Construction, renovation, or project coordination experience
Experience managing vendors, service contracts, budgets, schedules, and facility-related customer concerns

Responsibilities

Oversees daily facilities operations and ensures buildings, equipment, systems, and services are operating safely, efficiently, and in compliance with company standards.
Manages facility management vendors, service providers, and contractors to ensure quality performance, contract compliance, timely completion of work, and cost-effective service delivery.
Provides oversight of building operations, including HVAC, plumbing, basic electrical and mechanical systems, janitorial services, landscaping, and general facility maintenance.
Supports facilities associated with data centers or critical systems infrastructure environments, ensuring appropriate coordination, reliability, access, cleanliness, and operational readiness.
Monitors and utilizes building management systems to identify, escalate, and resolve operational issues related to building performance, comfort, alarms, and equipment status.
Lead troubleshooting and resolution of complex facilities issues to root cause
Emergency management planning and execution, including storm response support, incident coordination, and outage management.
Conducts analysis in the areas of cost, schedules, risk, exposure, service quality, and problem resolution.
Researches, responds to, and resolves customer concerns and facility-related issues in a timely and professional manner.
Develops, communicates, and supports corporate facility management standards, procedures, and operating practices.
Partners with internal business units, supply chain, safety, security, real estate, engineering, and external vendors to support proper facility operations.
Coordinates planned maintenance, repairs, inspections, service interruptions, and vendor work to minimize disruption to business operations.
Supports construction, renovation, relocation, and capital improvement projects as needed; construction experience is preferred.