Manager Facilities II – Maintenance Planner

Cornell University • Ithaca, NY

9d • Hybrid

About The Position

The Cornell University campus is widely admired as one of the world’s most beautiful academic settings. The Division of Facilities and Campus Services is committed to providing the highest quality service to, students, staff, alumni and visitors. With more than 260 major buildings enhancing the magnificent landscape of the Ithaca campus, approximately 1,000 highly talented and dedicated staff serve as steward of the campus resources and operations. All employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity; and supporting inclusive and sustainable practices in carrying out everyday responsibilities. Facilities Management (FM) provides maintenance, grounds, and custodial services to the entire campus. As a key steward of the University’s facilities, FM is responsible for facility assessments, skilled trades, general construction, building care, grounds, recycling, asbestos, and the management of planned, corrective, and preventive maintenance. Maintenance Planners (MPs) play a key role in stewarding Cornell University’s built environment by understanding facilities and infrastructure needs across campus, with particular focus on their assigned areas and assets. The MP supports the prioritization of maintenance and renewal resources using the following guidelines: Life safety, Intellectual property, including research support, Facilities degradation, Convenience and aesthetics. The position may be responsible for approximately 2.4 million +/- GSF of building space, as well as assigned grounds, infrastructure, and related facility assets. The MP develops working relationships with campus facility partners to understand how facilities, spaces, and infrastructure are used and how condition, maintenance needs, and renewal priorities affect the programs, activities, and operations they support. The MP supports a consistent approach to facility assessment, deficiency documentation, planned maintenance stewardship, and capital renewal planning. This includes maintaining accurate facility condition records and clearly communicating the basis for maintenance and renewal priorities and recommendations. The MP supports FM leadership and facility partners by providing reports, presentation materials, planning information, cost estimates, and general counsel regarding facility condition, maintenance needs, and the potential impact of those needs on university programs. The MP also works with FM maintenance personnel, FCS technical and operational partners, and other university resources, such as Risk Management, to evaluate complex facility issues, coordinate planning efforts, and support informed decisions for completing work. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. This is an Endowed position. We are a value–based organization where all employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity. Facilities and Campus Services employees are required to attend staff development trainings and participate in the performance evaluation process.

Requirements

• Bachelor’s degree or other formal training program in facilities management, construction management, engineering, architecture, planning, building technology, or a related field, with at least five years of related experience in a university, institutional, or similarly complex facilities management environment; or equivalent combination of education and experience.
• Working knowledge of facility condition assessment, building systems, infrastructure, general construction practices, maintenance planning, and capital renewal concepts.
• Demonstrated ability to assess facility needs, document deficiencies and condition findings, evaluate priorities, and develop planning recommendations using condition data, stakeholder input, operational impact, and resource considerations.
• Ability to develop baseline scopes, planning assumptions, order-of-magnitude cost estimates, reports, presentation materials, and supporting documentation for maintenance, renewal, and capital planning efforts.
• Demonstrated ability to collaborate with a wide variety of stakeholders, including facilities staff, campus partners, technical resources, project teams, and unit leadership.
• Strong judgment, communication, and organizational skills, including the ability to work through ambiguity, manage multiple priorities, and communicate complex facility needs clearly to a range of audiences.
• Ability to work independently, demonstrate initiative, and support consistent work processes and procedures.
• Experience using spreadsheet, database, project management, and/or facilities management software to support planning, analysis, documentation, and reporting.
• Must be able to obtain and maintain a valid New York State driver’s license; use of a personal vehicle may be required.
• Experience incorporating the perspectives of multiple communities.

Nice To Haves

• Prior experience supporting or managing the design and construction of facilities-related projects, ideally in a higher education, institutional, or similarly complex environment.
• Familiarity with IBM Maximo, Trimble/e-Builder, or similar facilities, asset management, and project delivery systems.
• Experience with facility condition assessment, capital renewal planning, or deferred maintenance planning tools and methodologies.
• Experience participating in project design reviews, construction coordination, QA/QC walkthroughs, project turnover, or warranty transition activities.

Responsibilities

• Supports the prioritization of maintenance and renewal resources using the following guidelines: Life safety, Intellectual property, including research support, Facilities degradation, Convenience and aesthetics.
• Develops working relationships with campus facility partners to understand how facilities, spaces, and infrastructure are used and how condition, maintenance needs, and renewal priorities affect the programs, activities, and operations they support.
• Supports a consistent approach to facility assessment, deficiency documentation, planned maintenance stewardship, and capital renewal planning.
• Maintains accurate facility condition records and clearly communicating the basis for maintenance and renewal priorities and recommendations.
• Provides reports, presentation materials, planning information, cost estimates, and general counsel regarding facility condition, maintenance needs, and the potential impact of those needs on university programs.
• Works with FM maintenance personnel, FCS technical and operational partners, and other university resources, such as Risk Management, to evaluate complex facility issues, coordinate planning efforts, and support informed decisions for completing work.
• Fosters a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.
• Attends staff development trainings and participates in the performance evaluation process.

Benefits

• Educational benefits
• Access to a plethora of wellness programs
• Employee discounts with local and national retail brands
• Health care options to choose from
• Generous paid leave provisions: 3 weeks of vacation leave, health and personal leave, 13 holidays (including end of year winter break through New Year’s Day), 2 floating holidays
• Superior retirement contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager