DH-MANAGER, F&B OUTLETS

Freed Corp • Huntsville, ON

1d • CA$0 - CA$22 • Onsite

About The Position

Reporting to the Manager, Food & Beverage, the successful candidate will oversee the daily operations of all Deerhurst Restaurant outlets which include; Compass, Drift & Maple Pub. This role will ensure exceptional guest experiences, high service standards, strong team engagement, and effective cost control while supporting the overall objectives of the Resort and Food & Beverage operations.

Requirements

• Post-secondary education in Hospitality Management, Business, or a related field preferred.
• Minimum 3-5 years of progressive food and beverage leadership experience, preferably within a resort, hotel, or multi-outlet hospitality environment.
• Experience managing multiple food and beverage outlets simultaneously.
• Strong knowledge of restaurant operations, beverage programs, inventory control, labour management, and budgeting.
• Smart Serve Certification
• Food Handler Certification preferred.
• Proficiency with POS systems, scheduling software, and Google applications.
• Valid driver's license considered an asset
• Ability to be flexible with schedule being available days, evenings, weekends and holidays
• Must be eligible to work in Canada

Nice To Haves

• Post-secondary education in Hospitality Management, Business, or a related field
• Food Handler Certification
• Valid driver's license

Responsibilities

• Oversee the daily operations of all three food and beverage outlets, ensuring seamless service delivery.
• Maintain exceptional guest service standards and resolve guest concerns in a professional and timely manner.
• Ensure consistency in service, presentation, cleanliness, and overall guest experience.
• Monitor outlet performance and implement strategies to improve efficiency and profitability.
• Coordinate operational needs across restaurants, lounges, banquet functions, and special events.
• Support in recruiting, training, coaching, mentoring, and developing food and beverage team members and supervisors.
• Foster a positive, inclusive, and high-performance workplace culture.
• Conduct regular performance reviews and provide ongoing feedback and development opportunities.
• Schedule staff effectively to meet business demands while managing labour costs.
• Promote employee engagement and support retention initiatives.
• Establish and maintain service standards that align with the resort's brand and reputation.
• Actively engage with guests to gather feedback and enhance satisfaction.
• Collaborate with other resort departments to ensure a seamless guest experience throughout the property.
• Respond to guest complaints and service recovery situations effectively.
• Ensure compliance with all health, safety, sanitation, and liquor licensing regulations.
• Maintain adherence to company policies, procedures, and workplace standards.
• Conduct regular inspections of outlets to ensure cleanliness and operational excellence.
• Support workplace safety initiatives and incident reporting procedures.
• Work alongside the Food & Beverage Manager to support the Executive Chef and culinary leadership team.

Benefits

• Complementary activities such as Golf, Recreation activities, pool and gym access
• Discounts on food, clothing and concessions
• Discounts on hotel stays
• Affordable staff housing is available on site and includes laundry, internet, shuttle service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree