Manager, Export

SpartanNash • Norfolk, VA

6d • Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now!

Requirements

• Bachelor’s Degree (Preferred) in Business Administration or Supply Chain Management, or other related field preferred or equivalent combination of education and experience.
• Five years distribution center experience; two years supervisory/management experience.
• Strong written and verbal communication skills.
• Strong organization, prioritization and multi-tasking skills.
• Good leadership abilities with capability to work in a hands-on environment.
• Strong analytical, decision-making, problem-solving, conflict management and business acumen skills.
• Ability to work across business units.
• In-depth knowledge of distribution center operations; knowledge of warehouse management systems.
• Proficient in Word, Excel and PowerPoint.
• Ability to work a flexible schedule and ability to travel up to 15% as necessary.

Responsibilities

• Responsible for the day-to-day management of the distribution center operations including but not limited to labor management, shipping and receiving, warehouse facility and equipment maintenance.
• Work with cross-functional departments as it relates to the distribution center operations and ensure prompt and timely resolution of any issues.
• Review and analyze operational reports to include warehouse productivity, labor allocations, budget and expenses, Key Performance Indicators (KPI), etc.; manage the warehouse operations and personnel to achieve company and department goals and objectives.
• Partner with other distribution management accordingly and develop improvement plans and processes in order to meet or exceed such goals and objectives.
• Develop and maintain an effective working relationship with customers; may discuss customer service standards and/or performance against KPIs, support process for new accounts, and work with customers and Customer Service team on changes in delivery schedules.
• Responsible to generate, analyze and/or summarize reporting data related to product shipment, volume rebate activities, and customer reports, working with transportation and corporate departments.
• Ensure and enforce the execution of uniform warehouse processes according to company policy, practices and procedures to maintain on time delivery and accuracy of shipments.
• Work with warehouse supervisors on observations of warehouse processes and provide guidance and training to associates as needed.
• Ensure the health, safety, cleanliness and security of the work environment.
• Work with maintenance team to maintain the physical condition of the warehouse facility and ensure equipment is in proper working condition.
• Ensure procedures for the efficient operation and utilization of all warehouse equipment is followed; address any issues or concerns promptly.
• Work with Human Resources, Loss Prevention, Risk Management, etc. to establish safety and security procedures and policies regarding personnel, equipment and property and ensure compliance of such.
• Oversee the sanitation team to ensure the cleanliness of the work environment.
• Promote and reinforce safety and security awareness; report and/or address any issues or work-related injuries.
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• Work with Director Distribution to prepare and monitor operating, labor and capital expenditure budgets as required.
• Maintain current knowledge of legal regulations, industry trends and best practices within Distribution Center operations; make recommendations to improve current processes and to ensure company legal compliance.
• Additional responsibilities may be assigned as needed.

Benefits

• Excellent benefits package, including 2+ weeks PTO and 7 paid holidays.
• Eligible for healthcare (single and family) first of the month following date of hire.
• 401(k) plan with employer match available.
• Employer paid Life Insurance, Short Term and Long-Term Disability.
• Paid Parental Leave after six months.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager