Manager, Experiential Design

Ford • Allen Park, MI

4d • $115,500 - $218,100 • Hybrid

About The Position

Our Global Dealer Engagement team builds successful partnerships with our 9,500 dealers and helps them unlock their full potential and increase customer satisfaction. We focus on training and productivity, governance, customer sentiment, diversity, community, retail excellence, systems and process modernization, and rewards and recognition to help our dealers differentiate themselves from the competition and maximize their strengths.

Experiential Design Center of Excellence includes: all tangible elements designed for an in-store, branded experience. This may include spacial design, digital experience, food and beverage, Step into the Lifestyle display, merchandise, parts and accessories, aesthetic enhancements, educational or marketing materials, etc.

Requirements

• Bachelor’s degree or higher in Architecture, Design, Research or a related field.
• 5+ years of experience in commercial design or design research
• 3+ years of experience working with large teams and multiple stakeholders
• 3+ years of project experience in human experience design
• Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Nice To Haves

• Master’s degree in architecture or interior design from an accredited institution.
• Experience delivering design programs across global markets or large retail networks preferred

Responsibilities

• Develop project brief in partnership with delivery team
• Responsible for project timelines and resource deployment for on time/on budget delivery
• Coordinate digital and environmental design for seamless integration
• Design communication
• Produce and coordinate design concepts, presentation material, technical solutions, mock-ups, FFE, brand, exhibit and artwork
• Integration of design research and "Return On Experience"
• Liaison with external agencies, Ford business partners, GDE partners
• Center of excellence for human-centered design and design research
• Global retail design standards and guidelines including program-specific design intent documents

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager