Manager, Executive Support

QTS Data Centers•Ashburn, VA

5d•Onsite

About The Position

As Manager of Executive Support with QTS, you will have the opportunity to work with our executives across the organization and support them to be successful in their day-to-day roles. With customer service in mind, you will not only work with executives, but also their teams in prioritizing meetings, communications, and needs of our executive team. By providing comprehensive administrative, logistical, and project management support to high-level executives, this role is crucial to the success at the top levels of QTS. Critically, this role will lead our executive support team and deliver world-class support to our executives across the organization.

Requirements

Associates degree or higher in a related field, or equivalent professional experience in lieu of a degree
Eight or more years of experience supporting executives
Five or more years of experience managing teams
Strong communication skills
Proficiency with technology including MS Office, email and other relevant programs
Experience assisting with event planning, including coordinating logistics and ensuring smooth execution
Attention to detail and accuracy
Problem solving skills
Ability to operate with discretion and confidentiality

Nice To Haves

Bachelor’s degree in a related field
Analytical skills, including the ability to perform intermediate level spreadsheet functions
Experience writing communications on behalf of leaders for distribution

Responsibilities

Manage a team of executive and administrative assistants, acting as a leader, mentor, and supporter of the work they do
Create policies, processes, and standards that support a best-in-class Executive Support function, evolving as business complexities adjust or change
Provide backup as needed in managing an executive's calendar, scheduling meetings, and handling complex scheduling needs
Arrange travel itineraries, book flights, hotels, and transportation when needed
Handle incoming and outgoing communication, including emails, phone calls, and correspondence, and act as a point of contact for the executive support team.
Organize and maintain documents, prepare reports, and create presentations
Oversee or assist with special projects and tasks, as needed, to support the executives' needs and objectives
Prepare meeting agendas, take minutes as needed, and ensure efficient meeting flow
Own a budget, including preparing, maintaining, and balancing of yearly budgets in coordination with leadership