Manager, Executive Support

Emergency Nurses•Schaumburg, IL

4d•$100,000 - $120,000•Hybrid

About The Position

The Manager, Executive Support provides high-level administrative, operational, and strategic support to the ENA President and Chief Executive Officer and serves as a key organizational partner in advancing executive priorities. The role leads executive support operations, coordinates high-visibility projects and initiatives, and facilitates effective communication and collaboration across the organization. The Manager oversees a team of executive support professionals, providing leadership and guidance on critical initiatives and day-to-day executive support. The role also partners with organizational leaders to oversee key cross-functional processes, including liaison coordination, contract management, and legal review, with a focus on alignment, consistency, efficiency, and timely execution.

Requirements

Bachelor’s degree in business management or an equivalent of education.
5+ years of experience in executive administration, office management, executive services, operations, or a related field.
Demonstrated experience supporting senior executives.
Project management experience

Nice To Haves

Association experience

Responsibilities

Provides high level executive support to the Chief Executive Officer and ENA President, including but not limited to proactive calendar management, meeting coordination, travel logistics and special projects.
Manages and advises the Executive Support team to ensure the effective exchange of information between the Senior Leadership Team and Chief Executive Officer and cross-divisional administrative support amongst Directors and the Executive Support Team.
Coordinates the development and execution of agendas and schedules for the Chief Executive Officer’s meetings, Leadership Team and other association-wide meetings. This includes timely agenda preparation, tracking and routing of action logs and ensuring successful cross-functional execution.
Partners with Governance team to ensure the successful execution of initiatives related to governance during peak periods of activity, such as annual conference, board or foundation meetings or election support.
Partners with the Director, Partner Engagement to support the organization’s liaison process by facilitating requests for approval, coordinating cross-functional collaboration, and ensuring timely and effective execution.
Partners with the members of the Operations Division to oversee and optimize the organization’s contract process, ensuring consistent approaches, timely annual updates, effective monitoring, and streamlined processes and efficiencies.
Manages the legal review request process, partnering with staff and ENA’s legal counsel to effectively triage and streamline requests, ensure appropriate matters are routed for legal review, and facilitate timely follow-up and resolution.
Maintains organizational budgets and expense reports within Concur, ensuring that statement cycles are met.
Develops and maintains effective administrative processes, procedures and systems.
Contributes to the workplace culture that is consistent with the association’s culture statement and emphasizes the mission, vision and values of the organization.
Empowers employees to take responsibility for their jobs and goals. Delegates responsibility and expects accountability and regular feedback.
Displays a high level of accountability, taking responsibility for individual actions and the impact on the organization. Views oneself as a reflection of the organization by following through on commitments and accepting ownership.
Performs related duties as assigned or required.