Manager, Executive Support

Spring Health•New York, NY

2d•$129,780 - $164,450•Hybrid

About The Position

Spring Health is a global mental health company dedicated to removing barriers to mental healthcare. Their AI-native platform offers personalized support through self-guided tools, coaching, therapy, medication management, and specialty care. The company aims to make mental health support accessible, personal, and continuous across various life stages and health plans. Spring Health emphasizes the thoughtful use of AI tools, human judgment, and continuous AI fluency development among its team members to enhance care delivery. The company is actively seeking a Manager, Executive Support to join their team in New York City. This full-time, hybrid role reports to the Chief of Staff and will support the Chief Financial Officer (CFO), while also leading and scaling the administrative infrastructure for the executive leadership team. Occasional travel may be required.

Requirements

Experience managing, mentoring, or serving as a lead for a team of executive assistants or administrative professionals.
Deep background providing high-level administrative or operational support to C-suite and senior leadership within a fast-paced environment.
Proven capability in identifying workflow inefficiencies and implementing automated or AI-driven solutions to optimize team performance.
Exceptional organizational and prioritization skills with a history of navigating ambiguity and shifting timelines fluidly.
Excellent verbal and written communication skills with the ability to interface confidently across all organizational tiers.
Strong technical aptitude with modern collaboration software, scheduling platforms, and productivity tools.

Responsibilities

Lead, mentor, and manage a high-performing team of Executive Assistants supporting C-suite and executive leaders.
Serve as strategic right hand to the CFO, managing calendar and time as a strategic asset, exercising independent judgment on competing priorities, and acting as a trusted gatekeeper and proxy in cross-functional and external communications.
Establish operational benchmarks and standardized workflows across the executive support function to ensure seamless daily operations.
Partner with the Chief of Staff to align administrative capacity with shifting business priorities and strategic goals.
Drive the adoption of generative AI tools and automated workflows within the administrative team to increase operational velocity and efficiency.
Oversee the execution of critical cross-functional deliverables, ensuring leadership deadlines are consistently met.
Design and implement professional development frameworks, ensuring clear goal alignment and growth paths for all team members.
Manage executive schedule prioritization strategies and resource allocation across the administrative organization.
Serve as a strategic point of escalation for complex scheduling, logistics, and operational challenges across the executive suite.

Benefits

Health, Dental, Vision benefits start on your first day.
Access to One Medical accounts.
HSA and FSA plans available, with Spring contributing up to $1K for HSAs.
Employer sponsored 401(k) match of up to 2%.
Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
Competitive paid time off policies including vacation, sick leave and company holidays.
Parental leave: 18 weeks for birthing parents and 16 weeks for non-birthing parents (after 6 months tenure).
Access to Noom, a weight management program.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub for fitness, mindfulness, nutrition, and sleep.
Access to BrightHorizons for sponsored child care, back-up care, and elder care.
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching.