Manager, Event Services

Vinik Sports Group

4d•Hybrid

About The Position

The Manager, Event Services will assist the larger event services team with the overall planning and execution of events at Benchmark International Arena and Yuengling Center. The Manager, Event Services will work closely with all departments to coordinate and communicate all information imperative to executing a world-class event. The Manager, Event Services will be responsible for ensuring staff deliver world-class service at every level.

Requirements

Bachelor's Degree preferred in Event Management or Hospitality Management
A minimum of 3 years experience in venue events management and coordination, preferably in the sports, entertainment, convention or exposition industry
Ability to demonstrate strong leadership skills
Experience working in a capacity where you have no direct management responsibility for functions and work closely in a collaborative way to influence others
Excellent ability to establish rapport with others and the ability to build strong interpersonal relationships
Exceptional relationship-building skills demonstrated with the ability to develop and maintain positive long-term relationships with outside vendors
Demonstrated experience with project management
Ability to communicate clearly in a professional manner both verbally and written
Exhibit good judgment, make sound decisions quickly, be proactive and anticipate needs of clients
Ability to meet tight deadlines, multi-task proficiently, work well under pressure with attention to detail and be creative with solutions to client needs
Ability to relate to a diverse customer and employee base
Ability to manage and record a busy hourly schedule while maintaining a work life balance
Proficiency in Microsoft Word, Excel and Outlook
Previous experience with eventbooking.com is preferred
Experience working in AutoCAD

Responsibilities

Conduct site visits and follow-up with clients to ensure overall planning and execution of events/shows
Work closely with all departments while coordinating day-to-day events, shows, premium events and meetings
Create a complete and accurate “event details sheet” based on advance material and distribute to staff
Build and maintaining strong collaborative relationships with outside vendors for show rentals, stagehands, runners, etc.
Work with all departments to ensure venue is clean, clear and ready for events/shows, premium events and meetings
Work closely and advance all events/show information with promoter/production contacts and communicate with all departments prior to and throughout events/shows
Prepare to-scale maps for ticket office based on tour specifications and act as main contact for kills and obstructions; communicate to all departments
Coordinate all set-up needs for events/shows, hospitality and meetings, including but not limited to guest service, conversion, stagehands, merchandise, broadcast networks, audio/visual support, IT, pyrotechnics, licenses, permits, insurance, catering, parking, estimates, housekeeping, sales, marketing, equipment rental and runners
Coordinate all functions from planning, advancing, load in, event operation, load out, post-event reports, managing invoices and expenses
Assist Director with training new hires and coordinators to successfully execute events at both Benchmark International Arena and Yuengling Center
Assist Director with resource tracking, record keeping, and department reports
Represent the department on committees and other special project opportunities supported by the company
Assist Director in business planning, budget management and other special projects as requested
Assis the Director with leading the creation of CAD’s for on-sales and projects
Other duties as assigned