Manager, Equity Youth Programs

Kids Help Phone•Toronto, ON

8d•CA$64,000 - CA$71,000•Hybrid

About The Position

The Manager, Equity Youth Programs (Newcomer Initiatives) leads the implementation of Kids Help Phone's New Journeys Action Plan for Newcomer Youth, ensuring program delivery meets funding requirements, timelines, and budgets. This role supervises the Newcomer Engagement Coordinator, manages partnerships and stakeholder relationships across government, funders, and community organizations, and supports outreach, engagement, and knowledge development to improve outcomes for newcomer youth. The position also contributes to Equity Program team operations, including volunteer and partner support systems and outreach material management. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!

Requirements

3-5 years' experience in project or program-based roles, including leading, managing, and implementing long-term programs; including health promotion, youth engagement, outreach and partnerships management
Post-secondary diploma/degree in humanities or business and/or demonstrated related abilities through experience
Strong understanding and / or interest in the mental health landscape for youth in Canada
This position requires extensive knowledge of issues experienced by newcomer youth, a strong understanding and demonstrated experience working with diverse racial and ethno-cultural communities
Experience developing programs, processes, tools, policies and / or services
Experience working in multi-stakeholder environments (internally) and externally with multiple partners
Strong communication and presentation skills to manage meetings, facilitate groups, presentations and media communication
Knowledge & experience in proposal & grant and report writing
Strong time management, project management and interpersonal skills
Proficient in MS Office applications, project management tools and software

Nice To Haves

Bilingualism/Multilingualism in English and French and/or other languages is an asset
PMP designation or similar
Knowledge of services and laws affecting the lives of Canadian children and youth from equity-deserving backgrounds
Good technical ability; comfortable using Microsoft Office, Project management tools, navigating dashboards and pulling reports with Salesforce CRM
Experience supervising staff; leading cross functional teams and coaching participants

Responsibilities

Manage planning and implementation of current and future newcomer programs as guided by Kids Help Phone’s Action Plan for Newcomers to Canada
Manage day-to-day program operations such as budgeting, developing project documentation (e.g.: briefs, proposals, project & work plans etc.), internal/external reporting and evaluation
Support the development of marketing materials and promotional activities and campaigns aligned with our program deliverables
Provide leadership and supervision to the Equity Programs Coordinator, Newcomer Initiatives in efforts to identify and engage key organizations, communities and volunteers
Facilitate cross-functional planning groups to align activities and ensure effective program outcomes.
Track programs’ progress and report periodically on deliverables and impact on a regular basis internally and externally.
Oversee and support the development of training initiatives relevant to Newcomer Initiatives in collaboration with external vendors and internal clinical staff
Lead the development and management of external partnerships to support the program’s initiatives, identifying and cultivating key stakeholders such as media, vendors, youth, organizations, schools, and community groups.
Track and manage stakeholder relationships, outreach packages, and reports using Salesforce.
Develop and deliver presentations at networking events, steering committees & community activations across the country, in person and virtually.
Travel as required to events or relationship building opportunities
Manage the program budget and liaise with Finance and KHP Foundation ensuring expenses are tracked, processed, and reported appropriately against funding goals.
Monitor program impact and progress towards KPI’s on an ongoing basis, sharing progress with leadership and testing new approaches to improve outcomes and funder deliverables
Lead program reporting and work with Government Relations & Advancement teams to support donor/funder communications through impact reporting, storytelling, proposal & grant development
Identify emerging issues that impact newcomer and/or diverse populations and proactively ensure our programming and resources are responsive to evolving needs for newcomer populations
Other duties as assigned