Manager, EPMO Operations
About The Position
Navitus Health Solutions is seeking a Manager, EPMO Operations to join our team! The Manager, EPMO Operations is responsible for providing leadership, coordination, and management of business analysis and/or project management staff activities. This role establishes and implements the operational standards to ensure effective delivery of enterprise projects and programs; serves as a change agent for continuous improvement. The Manager provides support to staff through education, coaching, accountability to standards, and mentoring and develops a culture that is sustainable, providing ongoing benefits to the organization.
Requirements
- Bachelor’s degree or equivalent work experience required.
- 5+ years of relevant work experience leading teams that delivered projects utilizing a standard methodology/framework required.
- Experience in a role where work is highly visible and impact of team efforts involves many stakeholders at different levels of the organization required.
- Strong knowledge of Microsoft products such as Teams, Word, Excel, Outlook required.
- Participate in, adhere to, and support compliance program objectives.
- The ability to consistently interact cooperatively and respectfully with other employees.
Nice To Haves
- Health Insurance or pharmacy benefits management industry experience preferred.
Responsibilities
- Contribute to establishment of process and metrics to ensure project delivery meets enterprise-wide standards and expectations. Define and utilize methods and reporting mechanisms that track and monitor requirements, milestones, deliverables, decisions, etc.
- Regularly review and assess status reports, project plans, change requests, requirements documentation and other project artifacts to ensure smooth project progression, clearly defined goals and expectations, impactful communication, responsible use of enterprise resources, customer satisfaction and risk identification and mitigation.
- Conduct project postmortems; provide methods for measuring and monitoring of defined benefits and project outcomes.
- Provide expertise and leadership in support of enterprise portfolio governance and oversight processes. Support all stakeholders in developing and understanding project artifacts, available resources,and related EPMO portfolio processes. Identify and resolve issues and conflicts within and between project, business, and/or technology teams.
- Adhere to a structured project management methodology.
- Assess, plan, and engage project resources as needed throughout the life of the project
- Assist with team development by holding teams accountable for their commitments, removing roadblocks to their work, leveraging organizational resources to improve capacity for project work, and mentoring and developing team members.
- Clarify and communicate the project scope and ongoing progress to project team members.
- Ensure each project has clearly defined milestones that indicate when customer value will be realized. Ensure each project has clearly defined major milestones that ensure successful delivery of that value.
- Other duties as assigned.
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5%
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
