Manager, Enterprise Risk Management

North American Properties•Cincinnati, OH

About The Position

The Manager, Enterprise Risk Management identifies, assesses, and mitigates organizational risk across operational areas. The role is the primary point of contact for contract review, insurance program management, and claims administration, and partners with Legal, Operations, Finance, and executive leadership to protect the organization’s interests, maintain regulatory compliance, and support strategic transactions and business initiatives. The position leads contract risk review, insurance renewals, claims oversight, risk education, enterprise risk assessments, transaction due diligence, and compliance activities. It also supports business continuity and disaster recovery planning, maintains transaction and policy records, and performs other responsibilities as assigned.

Requirements

  • Bachelor’s degree in Risk Management, Finance, Business, Legal Studies, or a related field.
  • Five years of progressive experience in risk management, insurance, claims, legal, or compliance-related roles.
  • Demonstrated experience drafting, reviewing, and negotiating contracts, including indemnification, insurance, and liability provisions.
  • Hands-on experience managing commercial insurance programs, renewals, and multi-line claims.
  • In-depth knowledge of commercial insurance products, policy language, and risk transfer strategies.
  • Strong analytical, organizational, and problem-solving skills, including the ability to communicate complex risk concepts clearly.
  • Ability to manage multiple priorities and stakeholders in a fast-paced environment.
  • High degree of professional judgment, integrity, discretion, and attention to detail.

Responsibilities

  • Review, negotiate, and maintain contractual risk language, including indemnification, liability, and insurance provisions; develop standard templates and approved language libraries with legal counsel and department heads.
  • Lead annual renewals across all lines of insurance coverage, coordinating with brokers, underwriters, and carriers to evaluate coverage, prepare submissions, and maintain policy records.
  • Manage claims from first report through resolution, coordinating investigations and working with adjusters and defense counsel, monitoring reserves, escalating significant exposures, and identifying subrogation opportunities.
  • Design and deliver risk management training on contract risk, incident reporting, insurance requirements, and claims procedures; work with HR and Compliance to incorporate risk awareness into onboarding and ongoing education.
  • Conduct periodic risk assessments, identify emerging threats and coverage gaps, support business continuity and disaster recovery planning, and research and implement risk management tools and practices.
  • Coordinate legal and risk due diligence for acquisitions, dispositions, financings, and refinancings; review transaction-related documents, maintain closing checklists, and oversee post-closing compliance requirements.
  • Coordinate annual audits, state filings, registrations, and reporting requirements; oversee real estate licensing compliance and renewals; monitor relevant regulatory developments and work with legal counsel and business leaders on compliance.
  • Perform other responsibilities as assigned.

Benefits

  • Competitive compensation
  • Comprehensive benefits package
  • Opportunities for ongoing professional growth and development
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