Manager, Enterprise Operational Risk (24-month Contract)

OMERS•Toronto, ON

8d•CA$103,000 - CA$157,000•Remote

About The Position

This role is for a Manager, Enterprise Operational Risk on a 24-month contract. The position is within a global workplace that embraces diversity and aims to empower employees to achieve their best. The organization is a purpose-driven, dynamic, and sustainable pension plan, acting as an industry-leading global investor with teams in various international cities. They are committed to the best interests of their 665,000 members. The role offers opportunities for growth and development, wellness prioritization, building connections, and community support. The position reports directly to the Director, Enterprise Operational Risk Management and will play a key role in advancing Enterprise Operational Risk Management capabilities across the organization. The Manager will work closely with the Director to assist in the development, coordination, and facilitation of risk deliverables for senior leadership and committees.

Requirements

Minimum of 5 years' relevant work and management experience in Operations, Compliance, Internal Audit, Risk, or a related function within financial services or consulting.
Experience leading teams and driving operational effectiveness in a regulated environment.
Experience managing data and applying strong analytical skills to generate actionable insights for stakeholders.
Ability to prepare reporting and presentations for Management and the Board.
Ability to communicate complex information in a clear, concise, and structured manner.
Demonstrated written and verbal communication skills.
Ability to develop trusted, collaborative relationships across a diverse group of stakeholders.
Proven ability to influence and engage stakeholders at various levels of the organization.
Excellent organizational and time management skills, with the ability to manage multiple priorities and assignments concurrently.
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint), Adobe Acrobat, AI-powered assistants, GRC tools, and other business technologies.

Nice To Haves

CPA designation, MBA, or equivalent professional credential is considered an asset.
Project management experience with the ability to coordinate, schedule, and manage key deliverables across multiple stakeholders and teams.
Experience with Resolver Core or other Governance, Risk, and Compliance (GRC) platforms is considered an asset.

Responsibilities

Assist in the ongoing identification, assessment, measurement, and monitoring of key and emerging operational risks, including those surfaced through the incident escalation process.
Manage the incident escalation process, including root cause analysis and partnering with the business to identify opportunities.
Identify opportunities to develop and continually enhance operational risk management methodologies, policies, processes, and tools.
Manage policy exception and breach process for policies owned by the team.
Facilitate project and change risk assessments on key strategic initiatives and projects and provide risk oversight on significant projects.
Coordinate and assist in the development of Key Risk Indicators, including data gathering capabilities, analysis, and reporting.
Develop annual plans to support the teams strategic objectives and oversee execution to ensure successful completion.
Develop and manage an approach for tracking open items or areas for further consideration to ensure these items are addressed.
Manage reporting timelines and requirements, and actively participate in the enterprise-wide risk reporting process.
Lead data and information gathering efforts to support enterprise-wise risk reporting, and coordinate meetings with key stakeholders.
Oversee the Governance, Risk, and Compliance (GRC) tool to manage risk data, including supporting the creation of new modules and reports, and supporting end users.
Assist in the preparation of Senior Leadership Team, Management Committee, and Board Committee reporting.
Develop and maintain strong working relationships internally as well as with external advisors, subject-matter experts, pension peers, vendors, and other external stakeholders.
Facilitate ongoing communication and information sharing among OMERS Compliance, Internal Audit, and other risk management functions.
Support the BCP Team in identifying and assessing the business continuity requirements for OMERS Business Units by participating in the business impact analysis process.