Manager Engineering

MSG Entertainment Holdings•New York City, NY

7d•Onsite

About The Position

The Manager, Engineering assists with overseeing maintenance, repairs, and capital improvements for kitchen equipment, appliances, and related ancillary equipment in the venue’s kitchens, concessions, and associated areas. The role also manages building refrigeration systems, including beer boxes, walk-in boxes and freezers, Traulsen units, and Perlick packs. The Manager ensures preventive maintenance is completed to support safe, sanitary, and reliable food and beverage operations and continues to build and revamp the preventive maintenance program. The position is a key engineering management contact during events, responding to equipment failures and service interruptions, and serves as Manager on Duty on a recurring schedule. The Manager schedules and oversees project, repair, and emergency work; administers the CMMS; manages vendors and contractors; and directly supervises union mechanics and operating engineers. Although food and beverage equipment is the primary focus, the role also supports capital projects and other areas as departmental needs and venue priorities evolve.

Requirements

5–7 years of experience as a building manager or engineer.
Experience operating and maintaining a large, complex facility or arena, entertainment, or theatrical building.
Strong technical background.
Ability to read and interpret equipment manuals, schematics, and mechanical drawings.
Strong working understanding of 120 V, 208 V, and 220 V systems and circuits.
Familiarity with NYC Building and Fire codes.
Must obtain FDNY COFs: A35, C92, F01, F03, F60, G60, S12, S13, S14, and FLSD, as well as a CFC Universal Technician Certificate.
Ability to directly manage union mechanics and operating engineers.
Ability to lift 25 lbs., stand for long periods, and walk long distances.
Ability to work a flexible schedule, including nights, weekends, holidays, and split days off.
Willingness to travel to other venues as needed.

Nice To Haves

Engineering degree is strongly preferred.

Responsibilities

Oversee maintenance, repairs, and capital improvements for kitchen equipment, appliances, and related ancillary equipment in kitchens, concessions, and associated areas.
Maintain responsibility for building refrigeration systems, including beer boxes, walk-in boxes and freezers, Traulsen units, and Perlick packs.
Build and revamp preventive maintenance programs, including asset records, PM tasks, and schedules.
Manage the evaluation, procurement, and implementation of capital equipment, including scope development, vendor selection, and installation oversight.
Schedule and oversee project work, routine repairs, and emergency responses, coordinating with other departments and prioritizing work around the event calendar.
Manage outside vendors and contractors, including scopes, pricing, scheduling, work quality, and warranty follow-up.
Serve as a scheduled key management contact during events and respond to equipment failures and unforeseen critical situations.
Direct and support union trades and department staff assigned to food and beverage equipment work.
Track equipment condition and repair history to support repair-versus-replace recommendations and capital planning.
Oversee departmental budgets for repairs, service contracts, parts, and capital equipment for food and beverage appliances.
Maintain compliance with applicable health, sanitation, fire, and life safety requirements for assigned equipment and systems.
Manage FDNY rangehood inspections and ensure kitchen equipment meets FDNY and DOH standards.
Assist the Engineering team and Building Operations department with ancillary projects as needed.
Manage refrigeration-related vendor and contractor work, including service calls, warranty work, and scheduled system overhauls.
Identify refrigeration equipment nearing end of life and support evaluation, procurement, and implementation of replacement and capital equipment.
Take on additional engineering department responsibilities as the role and departmental needs evolve.
Provide exceptional experiences for guests, partners, and team members, including adhering to on-site appearance and presentation guidelines.