Manager - Engineering MRRP

Louisville Water Company•Louisville, KY

46d•Hybrid

About The Position

This role is responsible for executing the processes’ $50 million Capital Improvement Plan and the $200,000 operations and maintenance budget for the design, bidding, and construction of transmission water mains. This includes managing maintenance and repair during catastrophic failure and overseeing the company’s main replacement and rehabilitation program (MRRP). The MRRP involves installing cathodic protection on existing water mains and replacing public and private lead services in the distribution system. The position also involves reviewing agency project plans for conflicts with water facilities, ensuring agency projects do not negatively impact Louisville Water’s infrastructure, and initiating relocation projects if conflicts arise. Collaboration with Infrastructure Planning & Hydraulics to assess betterment benefits, designing water main relocation plans, and managing projects through closeout are key aspects. The role ensures compliance with policies and procedures for plans, specifications, quote solicitation, advertisements, and contract awards, and verifies that project plans and specifications meet drafting and inspection documentation requirements for proper infrastructure installation. Additionally, the position serves as a liaison with customers, public information processes, other utility companies, and government agencies for coordination and communication on company projects, assessing the economic and structural impact of non-company projects on Louisville Water facilities. Effective coordination of resources (employees, contractors, consultants) is required to manage projects, address customer needs, and resolve problems. Collaboration with contractors and vendors to develop project specifications, development of tools for data tracking and progress reporting, and composition of written correspondence and reports are also part of the responsibilities. The role involves addressing and resolving customer complaints and conflicts, maintaining knowledge of safety regulations (OSHA) and company policies, and utilizing Project Tracker for record-keeping related to the Kentucky Division of Water’s Project Review Agreed Order. The position requires delegating work tasks, reviewing projects for potential conflicts, and coordinating information with various stakeholders. It is responsible for meeting process goals, developing work instructions and productivity measurement systems, and implementing process and operational improvements aligned with company strategic objectives and customer satisfaction. Coaching, counseling, scheduling, and evaluating process employees, ensuring their training, technical competence, and performance expectations are met, are also key duties. Other related duties may be assigned.

Requirements

Bachelor’s degree in Engineering
Seven (7) years of engineering experience
Three (3) years of supervisory or management experience, including engineering project management experience
Professional Engineer (PE) license (State of Kentucky)
Valid driver’s license

Responsibilities

Execute the processes’ $50 million Capital Improvement Plan and the $200,000 operations and maintenance budget for the design, bidding, and construction of transmission water mains, including maintenance and repair during catastrophic failure, and manage the company’s main replacement and rehabilitation program (MRRP).
Review agency (Louisville Metro, KYTC, MSD, JCPS, TARC) project plans for conflicts with water facilities and ensure they do not negatively impact Louisville Water’s infrastructure.
Initiate relocation projects if conflicts with water facilities are identified and work with Infrastructure Planning & Hydraulics to determine if betterment is beneficial.
Design water main relocation plans, provide project management and contract administration of projects through closeout, and seek reimbursement when appropriate.
Ensure that plans, specifications, solicitation of quotes, advertisements, and contract awards are completed in accordance with policies and procedures.
Ensure that project plans and specifications meet drafting and inspection documentation requirements for the proper installation of infrastructure.
Serve as a liaison with customers and public information processes, other utility companies, and government agencies to assure coordination and on-going communication on Company projects.
Assess economic and structural impact of non-company projects on Louisville Water facilities.
Effectively coordinate resources (employees, contractors, consultants, etc.) to manage projects, address customer needs and resolve problems.
Collaborate with contractors and vendors to develop specifications for projects.
Develop spreadsheets, databases, and other tools to measure, collect, and track data and produce required quarterly process progress reports.
Compose written correspondence, reports, graphs, and information for both internal and external customers.
Effectively address and resolve internal and external customer complaints and conflict issues.
Maintain knowledge of safety including OSHA regulations and company policies.
Utilize Project Tracker to maintain records of approval dates for projects that utilize the Kentucky Division of Water’s Project Review Agreed Order and maintain this information for future audits.
Delegate work tasks and schedules to staff, review projects and plans for potential conflicts with facilities; and coordinate/communicate information developers, consultants, contractors, utilities, or government agencies, as needed.
Responsible for meeting process goals, developing and maintaining work instructions and productivity measurement systems, and developing and implementing process and operational improvements that meet Louisville Water Company strategic objectives and provide elevated level of customer satisfaction for internal and external customer needs.
Coach, counsel, schedule and evaluate process employees and ensure they are fully trained and technically competent and meet performance expectations.
Perform other related duties as assigned.