About The Position

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Job Summary We are seeking an experienced and passionate Software Engineering Manager to lead our Identity and Access Management (IAM) team. This critical role involves overseeing the design, development, and operation of secure, scalable, and highly available authentication, authorization, and identity services that underpin our entire product ecosystem. The ideal candidate has a strong technical background in modern identity standards and a proven track record of managing and mentoring high-performing engineering teams.

Requirements

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 5+ years of experience in software development, with a focus on high-scale backend systems.
  • 2+ years of experience managing and leading a team of software engineers.
  • Deep, demonstrable expertise in Identity and Access Management (IAM) and core identity concepts.
  • Hands-on experience implementing and managing systems utilizing SAML, OAuth 2.0/OIDC, and other modern authentication/authorization frameworks.
  • Strong understanding of security best practices, cryptography, and common web application vulnerabilities related to identity (e.g., session hijacking, token manipulation).
  • Experience with cloud identity platforms (e.g., AWS IAM, Azure AD, Okta, Auth0) is highly desirable.

Nice To Haves

  • Experience with a modern programming language (e.g., Go, Java, Ruby, Node.js) and working with cloud platforms (AWS, Azure, or GCP).
  • Experience with identity providers (IdPs) and services like Okta, Azure AD, Ping Identity, Keycloak, or Auth0.
  • Familiarity with cryptography principles and secure coding practices.
  • Demonstrated ability to drive large, complex, and ambiguous projects to completion.
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to a diverse audience.

Responsibilities

  • Lead, mentor, and grow a team of software engineers, fostering a culture of technical excellence, collaboration, and continuous improvement.
  • Manage team performance, including hiring, goal setting, performance reviews, and career development.
  • Define and refine team processes, development methodologies (e.g., Agile/Scrum), and quality standards to ensure efficient delivery of robust solutions.
  • Serve as the technical expert and escalation point for the IAM domain, driving architectural decisions and ensuring alignment with company-wide security and compliance goals.
  • Develop and execute the long-term technical roadmap for the company's identity and access management platform.
  • Oversee the design and implementation of core identity services, including user registration, login, profile management, and multi-factor authentication (MFA).
  • Drive the adoption and maintenance of industry-standard protocols and technologies, such as SSO (Single Sign-On), SAML, OAuth 2.0/OIDC (OpenID Connect), robust Inter-Service Authentication (e.g., mTLS, JWTs) and Authorization permission schemes.
  • Ensure the IAM platform meets stringent requirements for security, reliability, scalability, and latency.
  • Collaborate with security, compliance, and product teams to integrate identity solutions seamlessly across all applications and infrastructure.
  • Lead and mentor a team of software engineers to deliver high-quality services.
  • Manage and grow team performance, goals, and career development.
  • Balance people leadership, technical guidance, and delivery management.
  • Hire, onboard, and retain top engineering talent; build a high-performing team.
  • Remove blockers, manage risks, and facilitate effective communication across teams.
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