Manager, Employment Training Program (Distribution Center Industry)

Aspire Chicago•Hillside, IL

7h•Onsite

About The Position

At Aspire, the Manager, Employment Training Program (ETP) leads a hands-on, distribution center-focused training program designed to prepare individuals with disabilities for competitive, integrated employment. This role requires expertise in distribution, logistics, or warehouse operations, combined with workforce development experience, to deliver curriculum and real-world training. The training covers areas such as inventory management, order picking and packing, workplace safety, equipment handling, teamwork, and time management. The manager will partner with other teams to connect participants to roles like warehouse associate, picker/packer, shipping and receiving, and inventory support, while also advancing individualized career goals. This position is described as a leadership role focused on purpose, skill-building, and driving measurable employment impact.

Requirements

Bachelor’s degree in Human Services, Education, Business, or related field
Minimum 2 years of experience in employment services, training programs, or disability services
Minimum 2 years of team leadership or supervisory experience
Experience delivering or managing curriculum-based training programs
Industry experience in Distribution, Logistics, Warehouse Operations, or similar environments
Strong ability to build partnerships and engage stakeholders
Data-driven mindset with experience tracking and improving outcomes
Valid driver’s license (Illinois) and good driving record + willingness to obtain CPR/First Aid certifications

Nice To Haves

Certified Rehabilitation Counselor (CRC) licensure
Experience with workforce development systems
Background in quality improvement and performance metrics

Responsibilities

Oversee daily operations of Aspire’s Employment Training Program, ensuring high-quality, consistent service delivery
Implement and manage curriculum-based training, including classroom instruction and work-based learning
Track and improve participant progress, job readiness, and skill attainment
Guide participants through their journey—providing hands-on coaching and support where it matters most
Ensure effective staffing and a responsive, participant-centered environment
Recruit, coach, and develop a team supporting training, internships, and employment placement
Create clear, actionable pathways from training to competitive employment
Foster a culture of accountability, collaboration, and growth
Monitor key outcomes like job placement, retention, and satisfaction, and use data to drive results
Serve as a key liaison between participants, families, staff, and community partners
Ensure services are person-centered, coordinated, and outcomes-driven
Maintain compliance with regulatory and accreditation standards
Lead quality improvement efforts—enhancing curriculum, processes, and participant experience
Partner with Program Leadership, Growth Initiatives, and Admissions to build strong program cohorts
Represent the program internally and externally to strengthen community connections and opportunities