Manager, Emerging Account Management

MaintainX•Raleigh, NC

11h

About The Position

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell. We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty. We’re looking for an experienced and motivated sales leader to join our Account Management team. Your primary objective will be to ensure the success of our Emerging Market Account Managers by providing coaching, mentorship, and guidance to help the Account Managers meet and exceed their individual and team goals. You will also be responsible for setting performance expectations, monitoring progress, enhancing processes, and providing regular feedback to help your team improve their skills and achieve their targets.

Requirements

3+ years of experience leading Account Management teams.
Experience recruiting, hiring, and developing talented and driven individuals.
A passion for coaching, motivating, and mentoring others.
A track record of success in sales leadership within a SaaS or B2B organization.
Care deeply about the success of your reps and you’re great at celebrating wins and progress.
An analytical thinker and know how to turn metrics into decisions, and can present data in an impactful way.
Can identify and make recommendations for improvement in the areas of process, efficiency and productivity.
Experience in a fast-growth environment.

Nice To Haves

Experience in sales in the CMMS industry or B2B SaaS startup is an asset.

Responsibilities

Manage the day-to-day operations of the team.
Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals.
Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals.
Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management.
Identify training and skill development opportunities for direct reports.
Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls.
Ensure forecasting is accurate and implement measures to accurately report on future pipeline.
Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets.
Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives.