Manager, EHR Training
About The Position
This leader has operational accountability and oversight, and manages the daily activities of the Electronic Health Record (EHR) training department or area. In this role, the leader sets the tone and models positive leadership behavior, while ensuring team work tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals. Responsible for scope management, implementation goals, and project delivery, as well as managing project resources and metrics for significant organization-wide projects. Manages training and development for project implementation. Communicates training policies and procedures. Coordinates role analysis, which maps staff and providers to required training. Coordinates all classroom and equipment aspects of virtual training for staff. Manages super user and Epic Educator onboarding and engagement throughout projects and oversees the activities.
Requirements
- Bachelor's degree in Business, IT, Science, Engineering, or Health Care-related field.
- A minimum of three (3) years of project management and/or program leadership experience.
Nice To Haves
- Previous experience in Healthcare (Hospital or Health Insurance), Insurance, Technology, or Financial Services working in areas of project management and implementation.
- Proven track record in implementation of system-wide projects.
- Experience implementing complex processes and solutions and multiple projects simultaneously.
- Microsoft Suite (Excel, Word, PowerPoint, Outlook, MS Project, and Visio) experience.
- Ability to work in a fast-paced dynamic environment.
- Effective communication and management skills in order to guide direct reports, influence stakeholders and maintain positive relationships across cross-functional areas.
- Self-starter, initiator, strong organizational, presentation, interpersonal and consultative skills.
- Existing knowledge of organizational culture, personnel, and processes.
- Ability to develop and adhere to schedules in order to meet deadlines.
- EpicCare Trainer Certification.
Responsibilities
- Manage the daily activities of the Electronic Health Record (EHR) training department or area.
- Ensure team work tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals.
- Manage scope management, implementation goals, and project delivery.
- Manage project resources and metrics for significant organization-wide projects.
- Manage training and development for project implementation.
- Communicate training policies and procedures.
- Coordinate role analysis, which maps staff and providers to required training.
- Coordinate all classroom and equipment aspects of virtual training for staff.
- Manage super user and Epic Educator onboarding and engagement throughout projects.
- Oversee the activities of super users and Epic Educators.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
