Manager, Editorial Operations

Massachusetts Medical Society•Boston, MA

8d•$70,000•Hybrid

About The Position

The Manager, Editorial Operations supports the Director of Editorial Systems and Director of Editorial Publishing Operations in managing workflow and production schedules across the Editorial Office. This role leads, guides, and develops members of the Editorial Operations team while overseeing a range of managerial and administrative responsibilities essential to the effective and efficient operation of the editorial offices. The Manager evaluates and improves workflows, identifies opportunities for greater efficiency, and helps ensure that editorial operations and production schedules are consistently maintained. The Massachusetts Medical Society (MMS) is the statewide professional association for physicians and medical students, supporting 25,000 members. We are dedicated to educating and advocating for the physicians of Massachusetts and patients locally and nationally. A leadership voice in health care, the MMS contributes physician and patient perspectives to influence health-related legislation at the state and federal levels, works in support of public health, provides expert advice on physician practice management, and addresses issues of physician well-being. Under the auspices of NEJM Group, the MMS extends our mission globally by advancing medical knowledge from research to patient care through the New England Journal of Medicine, NEJM Evidence, NEJM AI, NEJM Catalyst, NEJM Clinician, and through our accredited and comprehensive continuing medical education programs. The world has changed, and so has the way we work. The MMS has adopted a flexible work model that allows most employees to choose where they work – at home, onsite in our Boston office, or a combination of the two – based on their preferences and our business needs. Because what matters is the work we do, not where we do it.

Requirements

A Bachelor's degree and 5+ years of academic publishing experience are required.
Must have strong interpersonal as well as oral and written communications skills.
A knowledge of computer software systems, especially ScholarOne, is essential.
Must possess a high degree of intelligence, maturity, poise, sensitivity, and discretion as well as the ability to work under pressure and meet deadlines.

Nice To Haves

Previous supervisory experience is preferred.

Responsibilities

Serves as direct manager to junior staff within Editorial Operations department and directs their day-to-day work while providing feedback/oversight.
Regularly meets with staff and maintains availability for employees where needed. Assists junior staff by brainstorming solutions to various issues and aids in workload prioritization.
Identifies, guides, and fosters new skillsets for the junior staff.
Participates in hiring and onboarding process for new roles within the Editorial Operations group.
Leads at least one sub-team or critical task, including but not limited to Trial Registration, Accepts, Letters to the Editor, Preflight, VCMs, IMCs, Perspectives Coordination, etc.
Working member on the Accepts sub-team, coordinating with NEJM Production departments to ensure that accepted manuscripts are passed through in clean, workable fashion.
In conjunction with Directors, works to continue developing workflows and responsibilities that are shared across multiple roles in the department to create better distribution of workflow, sharing of expertise, and a more resilient department.
Participates in higher-level planning and strategy work with Directors and other manager roles within department.
Works with NEJM Editorial to understand needs of editors, statisticians, and other stakeholders to better guide Editorial Operations group in their work.
Creates and maintains detailed training/resource guides to better document existing Editorial Operations workflow.
Provides support to editors and/or sections of the Journal as needed, such as engaging in Editorial Coordinator-level work and/or joining various sub-teams.
Assumes selected duties and responsibilities of the Director of Editorial Systems in Director's absence.
Takes on other projects within the department as needed.
Performs other related duties as assigned.