LifeMade - Manager, eCommerce Sales

Human Resources•Erlanger, KY

18d

About The Position

LifeMade Products LLC, a Jadex Inc operating company, is a global provider of disposable tableware and temperature control packaging solutions supporting a variety of sectors including healthcare and food preservation. We are the industry leader in U.S temperature-control packaging and single-use consumer goods manufacturing. Our brands include LifeMade Consumer Products, Diamond®, FreezPak®, Envirocooler® and ProPak®. LifeMade Products LLC has 8 manufacturing locations in the domestic United States. Our mission is to create superior products that push industries forward, LifeMade strives to make life – better. Position Summary: Building, creation and collaboration of all eCommerce go-to-market strategies and execution. Accountable for leading team that focuses on Demand Generation, New Product Launches, Analytics and Digital storytelling the LifeMade brand story for all eCommerce channels. Establish LifeMade as the #1 consumer choice for Sustainable Tabletop Solutions. To meet/exceed all assigned channel/account/geography volume and profit targets. Represent the company with excellence in accordance with its policies in area of responsibility at all levels of our customers.

Requirements

BS/BA in Business or related subject or equivalent experience required
Minimum of two years progressive consumer product goods project management, sales/ trade marketing and/or category management experience required
Amazon and Walmart eCommerce experience is required
Must have experience in these Walmart platforms: Scintilla / Item360 / ProSpec / e-Halo
Must have demonstrated project management experience managing multiple product categories and customers
Must have demonstrated knowledge of product management sales, sales process, trade, category management and supplier / retailer management and methods as well as proven ability to apply them effectively in planning and execution
Must have demonstrated using multiple information sources to develop sales strategies and tactics as well as effectively managing promotional activity and trade spending.
Sales planning and forecasting experience
Microsoft Office Suite, Amazon Jungle Scout and Walmart Scintilla
Must show aptitude to effectively interpret and use multiple information sources to develop customer-specific tactical plans and options
Must have strong negotiation skills
Must have experience in project/trade spending management; proven fiscal responsibility
Well-developed organizational, communication and time management skills
Ability to function in a team environment
Must be self-motivated
Excellent communication (verbal & written), presentations, and time management skills required
Sitting at workstation approximately 85 percent of work time. Standing and walking approximately 15 percent of work time.
Must be able to travel up to 30 percent of work time.
Ability to work flexible hours or occasionally on weekends with short notice depending on customer deliverables
Typical office environment with shelves overhead and above work surfaces.
Requires regular attendance to perform essential element as contained herein between the assigned start and end times for work.

Nice To Haves

Five years progressive eCommerce positions
General Merchandise / Consumer Product Goods / Disposable Tabletop experience
Experience with multiple top-tier retailers / categories / products / brands / item setup platforms
Private label and national brand experience
Built eCommerce business platforms, systems, processes, launches from the ground floor

Responsibilities

Responsible for development, execution and collaboration of eCommerce go-to-market strategies to establish LifeMade as the #1 consumer choice for Sustainable Tabletop Solutions
Responsible for leading cross-functional team to execute business plans and strategies
To meet/exceed all assigned KPI’s, sales volume, profit targets and objectives
Establishing analytics, score carding and presentation of our results vs. our performance objectives
Collaborate on all eCommerce content, assortment, selection and demand generation for all customers
Collaborate on Sustainable consumer storytelling on online storefronts, A+ content and Made in USA storytelling
Aligning execution plans to retailers’ key strategic initiatives
Champion and key presenter to retailers of our eCommerce strategy, company objectives and ways to win together
Working with leadership on appropriates organizational design and capabilities needs to drive growth
Execute all new product launches and deliver targets within budget by designing and implementing specific channel and key account strategic sales plans
Entrepreneurial mindset of executing with velocity, adapting strategies when needed and the flexibility to deliver results
Overcoming obstacles to delivering successful results
Lead item setup needs within customer platforms
Achieve all market share targets and gain leadership position for all LifeMade products bringing innovation to promotional/merchandising efforts and gaining addition internal cross-functional support where needed.
Develop and submit business building proposals that increase revenue and developed brand/category growth for both individual customers and the region as whole where funding shortfalls exists.
Provide weekly analytics on KPI’s, scorecarding templates to determine if we are winning or losing
Effectively utilize MEI/Epicor to monitor and control all merchandising fund tracking, allocation, and any reallocation with follow up business opportunity identification and plan recommendations. Track and resolve all sales-related customer deductions in a timely and efficient manner.
Develop sales forecasts, by account and brand as directed by the manager
Maintain an acceptable level of sales costs through a territory coverage plan (including the monitoring of all broker account performance if applicable) that is effective and efficient and ensures a proper level of quality and frequency of account coverage.
Improve the quality of broker development if applicable by creating specific individual and/or organizational short/long-term plans and activities and by maintaining clear and consistent levels of ongoing specific communication.
Develop strong business relationships with all buying team members plus penetrate all levels of account departments (i.e. logistics, accounting etc.) at key accounts.
Comply with all company policies, instructions, and directives for the fulfillment of company objectives and for maximum profitable sales
Work closely with all personnel in the Sales, Marketing, Customer Development, Supply Chain, Ops/Manufacturing, Legal and Customer Service departments on the execution of company programs
Authorize “return” goods in accordance with company policy.
Administration and maintainer of all 1worldsync
Monitor, analyze and issue reports on competitive activity and provide go-forward recommendations
Monitor, analyze and issue reports on marketplace retail pricing and provide go-forward recommendations
Research, advocate and recommend co-creation opportunities or specific items unique to channel needs
Operate within all assigned selling expense and trade budgets.
Ensure correct invoicing at all accounts and follow up on past due payments as necessary.
Maintain up-to-date customer record books and other records in accordance with company instructions
Be alert to competitive products and merchandising practices, and to keep, management informed as appropriate
Prepare and submit call and expense reports as required
Submit any special reports regarding the operation of the channel, acceptance of products, or competitive conditions as may be requested, specifically Account POS information.
Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
Poses no direct threat to the health or safety of himself/herself, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.
Requires regular attendance to perform essential element as contained herein between the assigned start and end times for work.
Performs such individual assignments as management may direct.
Establishes and maintains effective work relationships within the department, the Corporation and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities
Positive ambassador for our company’s purpose, vision and mission
Other duties as assigned