Manager, Donor Communications

Barnard College•New York City, NY

4d•Hybrid

About The Position

The Manager, Donor Communications is a detail-oriented, donor-centric communications specialist, focusing on the full giving cycle experience of Barnard’s dedicated supporters to maximize philanthropic support and advance the mission of Barnard. Reporting to the Director of Advancement Communications, the Manager, Donor Communications plays a key role in facilitating the College’s fundraising efforts through a variety of managerial, organizational, and communications responsibilities.

Requirements

Strong organizational skills, creativity, and resourcefulness, with the ability to prioritize and execute multiple projects under demanding deadlines
Top-quality written and oral communication skills, and analytical ability
Strong attention to detail and accuracy, including refined proofreading and editing skills
Demonstrated computer skills, particularly with Google tools (Mail, Calendar, Sheets), Microsoft Office (Excel, Word, PowerPoint), and relational databases
Ability to work independently and actively and meaningfully engage as a member of a team
Ability to demonstrate the highest standards of professionalism and performance as evidenced by collaborative teamwork, initiative, critical thinking, good judgment, consistency of output, timeliness of follow-through
Knowledge of and commitment to the values and mission of Barnard College and higher education
Knowledge of the principles of fundraising
Ability to adhere strictly to rules regarding confidential information
Must meet the department’s core values of collaboration, aspiration, transparency, respect, accountability, and trust, and support the principles of diversity, equity, and inclusion
Bachelor’s degree or equivalent professional experience
Minimum 1 to 3 years of experience in development or a related field

Nice To Haves

Experience working in Higher Education preferred, but not necessary
Experience with relational fundraising databases.
Knowledge of Salesforce a plus.
Experience working with digital project management software preferred, but not necessary.

Responsibilities

Collaborate with the Director of Advancement Communications, in the end-to-end production of multichannel fundraising campaigns, including producing content for email, direct mail, one-pagers, social media, digital aspects, and other communications pieces as needed.
Administer, develop content for, optimize, and maintain web pages and giving pages related to fundraising on the Advancement websites.
In collaboration with the Director of Adv. Communications, develop strategy around audience segmentation and managing data requirements to optimize fundraising efforts.
Partner with the Director and the College’s editorial staff to strategize and create fundraising content and advertisements for Barnard Magazine.
Collaborate with other departments and colleagues to collect donor and student impact stories for use in stewardship and giving appeals.
Author personalized acknowledgment letters, congratulatory and condolence letters, and other bespoke items of correspondence on behalf of the President, VP of Advancement, and other senior staff, as needed.
Assist in the planning and execution of stewardship events, including planning programming, selecting speakers, marketing, and outreach to donors and participants, as well as maintaining project timelines and coordinating logistics such as invitations, mailing lists, and seating.
Coordinate student thank-you notes and stewardship communications.
Assist with coordination and creation of stewardship communications, including donor newsletters and initiatives to complement annual giving campaigns (Giving Day, Calendar Year End, Fiscal Year, etc.) and optimize donor recognition.
Produce several high-level stewardship mailings per year, including conceptualizing, sourcing materials, managing vendor relationships, producing mailing lists, managing purchase order submissions, maintaining project timelines, and other special projects as needed, including Presidential stewardship efforts.
Manage and track Advancement Communications projects and approvals, including inputting and recording all incoming requests for the Communications team into Asana.
Manage external communications calendar for the Office of Advancement, including collecting information from team members and sending weekly updates to the department about upcoming communications.
On an ongoing basis, examine and enhance practices of stewarding and communicating with donors, leveraging constituent data, donor feedback, and CRM software capabilities.
Other duties as assigned.