Manager, Document Control and Training

Jade BiosciencesSan Francisco, CA
Remote

About The Position

The Manager, Document Control and Training will support the end-to-end Document Management and Training processes. This role will support various functions within the day-to-day management and administration of the document management and training system.

Requirements

  • Bachelor’s degree and 5-8+ years of pharmaceutical/biotech R&D experience, including 3-5+ years of experience in Document Control
  • Experience administering training and documentation in Veeva Basics is a must
  • Strong administrative and organizational skills
  • Proficient in file and electronic data management systems
  • Excellent technical writing skills
  • Knowledge of records management principles and practices
  • Familiarity with document management software
  • Proficiency in using SharePoint and Microsoft Office applications required (MS Outlook, MS Word, MS Excel, MS PowerPoint).

Responsibilities

  • Support the full document lifecycle including creation, review, approval, distribution, revision, archival, and obsolescence.
  • Ensure controlled documentation complies with all required internal requirements including formatting of controlled documents.
  • Route documents for signature and ensure requirements are met.
  • Establish and maintain training matrices/curricula aligned to job functions.
  • Create and manage training and document management metrices.
  • Drive continuous improvement in training effectiveness (including onboarding, recurring training, and inspection preparedness) and document management processes.
  • Ensure accurate training records and audit-ready traceability.
  • Represent Document Control and Training at data reviews, including Management Review, highlighting trends, risks and improvement opportunities as requested.
  • Ensure that documents are properly organized, stored, and accessible to authorized personnel.
  • Maintain accurate logs and archives.
  • Oversee document version control and support report generation.
  • Support process and/or system related changes to the document management and training systems.
  • Collaborate and follow up with cross-functional teams to gather and review documentation requirements, provide system/process specific support and gather and review areas of improvement.
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