Manager, District Business Development III

Chewy • Plantation, FL

17h

About The Position

Chewy Health is seeking an experienced Manager II, District Business Development to manage a team of virtual and in-market sales team members in a predefined district. This role will own customer relationships through the clinic lifecycle stages on PracticeHub software, Chewy's online platform designed to streamline the prescription process. The Manager will act as a trusted advisor to clinics, driving ongoing engagement virtually to help veterinary clinics save time and grow revenue. The ideal candidate is a high-performing professional experienced in consultative sales, strategic relationship building, account planning, leveraging data, prospecting, upselling, and clinic engagement. This role requires a problem solver who can develop data-driven account plans with minimal guidance, balancing clinic needs with internal team priorities. The candidate must be an expert communicator, able to connect and engage with clinics virtually and in-person, and possess a powerful sense of urgency.

Requirements

• 5+ years of sales experience in technology services/SAAS, eCommerce marketplace or related industries (B2B or B2C).
• 3+ years in a people leadership capacity.
• Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.
• Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
• Proven track record of delivering results through a team.
• Track record of developing business strategies with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
• Demonstrated ability to meet and exceed KPIs and results in a high growth, fast paced environment.
• Experience using data (reports, forecasts, surveys) to guide decision making.
• Experience with CSM technologies (ex. Salesforce) and Data Tools (ex. Tableau, SQL).
• Excellent written and verbal communication skills.
• Bachelor’s degree or equivalent experience required.

Nice To Haves

• Experience in the veterinary or healthcare industries preferred.
• Experience in veterinary or pharmaceutical industry.

Responsibilities

• Coaching, recruiting, training, and managing sales team members (virtual and in-market).
• Contributing to goal setting to align with organizational goals and tracking key input metrics to measure team success and evaluate clinic experience quality.
• Monitoring, analyzing, and managing quality, activity, and compliance metrics across the district to ensure effective sales pipeline management.
• Evaluating current practices and procedures to determine effectiveness in generating sales and implementing improvements.
• Working closely with Business Development, Onboarding, Operations, Customer Success, and Customer Service to ensure a positive customer experience.
• Acting as a veterinarian and pet parent advocate, providing feedback to Product Management and Engineering to improve the client experience.
• Developing and executing an engagement strategy for the district to ensure the team meets commitments.
• Building an inclusive and diverse team culture with open communication and acting on feedback.
• Acting as a thought leader in defining success criteria and understanding business needs of clinics in a rapidly changing environment.
• Creating and implementing strategic plans and documents for the organization.
• Completing all administrative requirements in a timely fashion.
• Representing Chewy Health at trade shows and exhibits to promote Chewy Health products.

Benefits

• If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Manager