Manager Diagnostic Imaging

MyMichigan Health•Alpena, MI

About The Position

The Diagnostic Imaging Manager oversees the efficient and effective daily operations of the imaging department, which may include CT, Mammography, MRI, Nuclear Medicine, PET/CT, Ultrasound, and X-ray, depending on the medical center location. The manager ensures that policies and procedures are followed and proposes new policies. The role manages hiring, training, performance evaluations, coaching, and corrective action for team members; develops and monitors financial budgets; and gathers and monitors departmental performance data to help ensure targets are achieved. The manager works collaboratively with other medical center department managers, Imaging Managers across the health system, and the System Director of Imaging Services within a matrix reporting structure. The position assists the System Director of Imaging with strategic planning and implementation of strategic initiatives, and ensures adherence to system processes and priorities. The role also manages projects, including imaging equipment upgrades and EMR/PACS or other software changes; supports supply and equipment acquisition and related service contracts; develops teaching materials and competency testing methods; and participates in medical or system committees and community events as appropriate. Employees must demonstrate competency in Microsoft Windows and complete a computer skills assessment upon hire. Further learning may be required based on assessment results.

Requirements

  • Associate degree required; a bachelor's degree in allied health, healthcare administration, business administration, or a related field is preferred.
  • Three to five years of supervisory experience required.
  • Current registration by an accredited organization; eligible registrations include ARRT in CT, MRI, Mammography, Nuclear Medicine, Radiography, or Sonography, or ARDMS Sonography.
  • NIMS IS 100, NIMS IS 700, and NIMS IS 200 certifications are required within six months of hire or transfer.
  • Leadership skills to effectively direct a group.
  • Basic computer skills and knowledge; employees must demonstrate competency in Microsoft Windows and complete a computer skills assessment upon hire.
  • Knowledge of basic marketing techniques and financial analysis.
  • Written and interpersonal communication skills to communicate clearly with individuals and groups and interact with people at all levels.
  • Complete mandatory OSHA training annually according to the Exposure Control Plan.
  • Able to wear personal protective equipment, including latex materials or an appropriate substitute if required.
  • Able to move freely about the facility, with or without an assistive device, and perform the functions outlined in the job description.
  • Overall vision and hearing, with or without assistive devices.
  • Ability to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake.
  • Overall dexterity, including handling, reaching, grasping, fingering, and feeling; these movements may be required repeatedly.
  • Able to occasionally lift or carry 0–10 pounds.

Nice To Haves

  • Bachelor's degree in allied health, healthcare administration, business administration, or a related field.

Responsibilities

  • Manage human resources duties, including coaching, corrective action, policy and procedure adherence, customer service education, performance reviews, timekeeping, scheduling, and timecard approval.
  • Screen applicants, hire and orient new employees, supervise and coordinate department activities, delegate responsibilities and authority, and develop personnel goals and objectives.
  • Keep team members informed of changes and ensure consistent guidelines and processes across areas of responsibility; coordinate policies and changes with other departments; organize staff meetings and support presentations, speakers, and meeting minutes.
  • Develop new tests and procedures, and work with marketing and physician liaison teams to promote services and address service-related concerns.
  • Monitor regulatory standards and maintain applicable Joint Commission, ACR, NRC, and turnaround-time standards and accreditations.
  • Oversee applicable lead garment testing, critical test tracking, radiation exposure reporting, equipment physicist testing, and equipment state registration; serve on the Radiation Safety Committee; prepare for inspections and meet with regulatory surveyors.
  • Promote development, analysis, and implementation of performance improvement processes.
  • Manage and implement projects, including imaging equipment upgrades and EMR/PACS or other software changes.
  • Justify FTE and other requests, compile data and performance improvement data, and support business objectives.
  • Manage supply and equipment acquisition and associated service-level contracts in collaboration with the purchasing department.
  • Create teaching materials and methods for testing team member competency.
  • Participate in medical or system committees and community events as appropriate.
  • Complete required computer skills assessment and any further learning opportunities indicated by its results.
  • Complete annual mandatory OSHA training according to the Exposure Control Plan.
  • Perform other duties as assigned.
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