Manager, DevOps Engineer

SCORCharlotte, NC
21h$97,000 - $118,500Hybrid

About The Position

This senior individual contributor role is accountable for architecture-level decisions, implementation, and operational ownership of secure, resilient AWS cloud-native platform capabilities supporting Velogica US within SCOR Digital Solutions. The position leads modernization of legacy scripts, tooling, and release patterns into Terraform/CloudFormation-based Infrastructure as Code, modern CI/CD, and standardized operational guardrails across development, QA, staging, Rescore, and production environments. The role partners closely with engineering, architecture, and security stakeholders to improve delivery speed, reliability, and compliance, and carries deep ownership of Amazon RDS/Aurora lifecycle management, performance, recovery readiness, and database-aware deployment coordination for business-critical services.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience.
  • 7+ years in DevOps, Site Reliability Engineering, Cloud Platform Engineering, or similar roles.
  • 5+ years of hands-on production AWS engineering experience.
  • 5+ years of CI/CD pipeline design and release automation experience.
  • Proven experience modernizing legacy operational tooling into cloud-native delivery practices.
  • Demonstrated ownership of relational database operations in production environments.
  • Demonstrated success leading complex platform modernization initiatives in regulated or highly controlled enterprise environments.
  • AWS Core Platform: advanced hands-on expertise with IAM, VPC, EC2, S3, CloudWatch, CloudTrail, Systems Manager, and security services in multi-environment production estates.
  • Infrastructure as Code: expert-level Terraform (preferred) and/or CloudFormation, reusable module design, and GitOps-style workflows.
  • Modern CI/CD: deep expertise with GitHub Actions and/or GitLab CI, including pipeline governance, artifact promotion, deployment safety controls, and release reliability engineering.
  • AI-Assisted Development: practical experience using GitHub Copilot with VS Code (or comparable enterprise AI coding tools) to refactor legacy code, accelerate automation delivery, and improve developer productivity with human review controls.
  • Containers & Orchestration: Docker and AWS ECS/EKS concepts for cloud-native service delivery.
  • RDS/Aurora Expertise: deep operational expertise with RDS/Aurora performance tuning, scaling, backup/restore, upgrades, high availability, and failure recovery in production.
  • Database-Aware Delivery: ability to coordinate application releases with schema/data dependencies and environment refresh patterns.
  • Scripting & Automation: strong Python and shell scripting capability for platform automation, integrations, and operational tooling.
  • Observability & Reliability: strong experience implementing alerts, dashboards, logs, and reliability metrics for production systems, including service-level health objectives.
  • Strong systems thinking and troubleshooting skills across infrastructure, application, and database layers.
  • Effective communication with engineering, architecture, security, and business stakeholders.
  • Ability to lead modernization initiatives and influence technical direction without direct authority.
  • High ownership mindset with strong documentation and operational discipline.
  • Ability to operate with senior-level autonomy, prioritize high-impact work, and mentor less experienced engineers.
  • Candidates must have valid authorization to work in the U.S. without the need for employer sponsorship now or in the future.

Nice To Haves

  • Kubernetes platform operations in AWS (EKS) including deployment, scaling, and operational troubleshooting.
  • Policy-as-code and security automation (for example OPA, Checkov, tfsec, or equivalent enterprise tools).
  • Service mesh/API gateway patterns and secure service-to-service communication.
  • AI-enabled engineering practices including prompt engineering for code generation, AI-assisted test creation, and documentation acceleration within secure SDLC constraints.
  • FinOps awareness including cloud cost optimization and capacity/right-sizing practices.
  • Experience in regulated industries (insurance, financial services, healthcare, or similar).
  • AWS Certified DevOps Engineer - Professional
  • AWS Certified Solutions Architect (Associate or Professional)
  • HashiCorp Certified: Terraform Associate
  • Kubernetes certifications (CKA/CKAD) or equivalent practical expertise

Responsibilities

  • Cloud-Native Platform Engineering (AWS) Design and operate resilient AWS platform capabilities across dev, QA, staging, Rescore, and production.
  • Build secure, reusable cloud patterns for networking, compute, storage, and identity aligned to enterprise standards.
  • Lead migration of legacy operational workflows into cloud-native, event-driven, and API-first automation.
  • Partner with architecture and security teams to align platform implementation with governance and risk controls.
  • Serve as a senior technical owner for platform standards, reference architectures, and complex cross-team delivery decisions.
  • Own Infrastructure as Code strategy and implementation using Terraform (preferred) and/or AWS CloudFormation.
  • Build reusable modules/templates for VPC, IAM, compute, container platforms, observability, and data services.
  • Enforce immutable, repeatable environment provisioning through Git-based workflows and automated validation.
  • Eliminate manual runbooks and shell-heavy operations by codifying infrastructure and operational procedures.
  • Design and maintain modern CI/CD pipelines using GitHub Actions and/or GitLab CI (Jenkins de-emphasized/legacy support only).
  • Implement pipeline standards for build, test, security scanning, artifact promotion, and deployment orchestration.
  • Enable progressive delivery approaches (rolling, canary, blue-green) with automated rollback and health validation.
  • Improve deployment lead time, reliability, and change safety with standardized release controls and telemetry.
  • Use AI coding assistants (especially GitHub Copilot in VS Code) to accelerate modernization of legacy scripts, pipelines, and infrastructure code.
  • Collaborate on practical guardrails for AI-assisted code generation, review, testing, and security validation in engineering workflows.
  • Partner with teams to adopt prompt patterns and coding standards that improve delivery speed while preserving code quality and compliance.
  • Identify and scale high-value AI-assisted refactoring and documentation use cases across platform and application repositories.
  • Build and operate containerized deployment patterns using Docker and AWS container platforms (ECS/EKS).
  • Define runtime standards for configuration, secrets, service discovery, scaling, and resilience.
  • Partner with application teams to modernize service packaging and runtime architecture for cloud-native workloads.
  • Maintain deep ownership of Amazon RDS/Aurora operations, lifecycle management, and production reliability.
  • Plan and execute database upgrades, patching, scaling, backups, restore testing, and performance tuning.
  • Lead database-sensitive deployment coordination, schema change planning, and environment refresh/rebuild activities.
  • Support data migration and replication patterns (including AWS DMS where appropriate).
  • Define and automate guardrails for database observability, capacity, and recovery objectives (RTO/RPO).
  • Provide senior oversight for database risk, change sequencing, and production readiness across release events.
  • Implement comprehensive monitoring, alerting, logging, and tracing using CloudWatch and approved enterprise tooling.
  • Define SLIs/SLOs and operational dashboards for platform and service health.
  • Participate in on-call and incident response; lead root cause analysis and preventive remediation.
  • Improve operational excellence through post-incident learning, automation, and reliability engineering practices.
  • Act as an escalation point for high-severity incidents involving platform, deployment, and database layers.
  • Implement least-privilege IAM, short-lived credentials, and policy-as-code controls across cloud environments.
  • Integrate security scanning and compliance checks into CI/CD and IaC workflows.
  • Oversee certificate and secrets lifecycle management using cloud-native services and enterprise standards.
  • Maintain audit readiness through logging, control evidence, and secure change management.
  • Create and maintain architecture diagrams, standards, and operational playbooks.
  • Mentor engineers on cloud-native, DevSecOps, and IaC best practices.
  • Drive platform modernization roadmap and toolchain evolution in partnership with stakeholders.

Benefits

  • Medical, vision, and dental coverage
  • 401(k) Plan with a competitive match
  • Company-funded Defined Contribution Retirement Program
  • Life and AD&D insurance
  • Long- and Short-Term Disability
  • Flexible Parental Leave
  • Unlimited Sick Days
  • Volunteer Time
  • Summer Fridays
  • Learning & Development Resources
  • Personal Wellness Tools and Rewards
  • Competitively priced gym memberships from a large nationwide network of gym brands and local fitness studios
  • Relocation assistance within the U.S. is available for this position.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service