DevOps Engineer

LivePerson • Dallas, TX

13h • Hybrid

About The Position

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.
The Cloud Devops team at Liveperson is looking for a Junior DevOps Engineer: a candidate that takes on challenges, continuously expands his area of expertise and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices and a desire to apply his skills in the field of DevOps.
We will provide you the grounds to succeed, an embracing working environment and very complex and interesting technical challenges to solve.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Proven experience of 2 years in Python programming with a focus on automation and scripting.
• Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes.
• knowledge of infrastructure-as-code tools like Terraform and configuration management tools like Ansible.
• Excellent problem-solving and communication skills.
• Proven ability to work effectively in a collaborative team environment.
• Live within commutable distance to Dallas, Texas

Responsibilities

• Develop and maintain automation solutions using Python, Terraform, Ansible, and Bash to streamline deployment, configuration, and management of infrastructure and applications.
• Collaborate closely with development, operations, and other cross-functional teams to understand project requirements, create automation strategies, and deploy efficient solutions.
• Utilize cloud technologies and services, with a preference for Google Cloud Platform (GCP), to architect and manage scalable, secure, and highly available infrastructure.
• Troubleshoot issues across development, testing, and production environments, ensuring rapid resolution and minimal downtime

Benefits

• Medical, Dental, and Vision Insurance
• Wellness Resources
• Health & Mental Support: Employee Assistance Program (EAP)
• 401(k) Retirement Plan with 4% employer match
• HSA & FSA Plans
• Employee Stock Purchase Program (ESPP)
• Basic and supplemental life insurance
• Accidental Death & Dismemberment (AD&D) insurance
• Long-term and short-term disability insurance coverage
• Legal plan
• Identity theft protection plan
• Critical illness supplemental insurance
• Access to internal professional development resources.
• Flexible Paid Time Off (PTO)
• Paid Public Holidays.
• Generous Parental Leave Policy
• Fertility services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees