Manager, Development Operations Administration

Obama Foundation•Chicago, IL
•$87,020 - $108,775•Hybrid

About The Position

The Manager of Development Operations Administration is an operational leader responsible for the internal business, fiscal, talent, and cultural infrastructure of the Development Operations division. Reporting directly to the Senior Director of Development Operations, the Manager ensures that systems, financial resources, personnel onboarding, and administrative workflows support the Foundation’s annual revenue goals and long-term sustainability. The role oversees divisional budget management, vendor contracts, procurement workflows, and executive reporting. In partnership with the People Team, the Manager also leads talent coordination, onboarding, professional development, and team culture initiatives. The position directly supervises the Development Operations Analyst and directs operational support across the division. This is a hybrid role based at the Obama Presidential Center in Jackson Park in Chicago.

Requirements

  • 4–6 years of progressive experience in operations, project management, internal budget tracking, or nonprofit administration, with demonstrated leadership readiness or direct supervisory experience.
  • Hands-on experience building, tracking, and reconciling departmental operating budgets and managing procurement and contract lifecycles.
  • Experience coordinating talent, designing onboarding workflows, or leading team professional development initiatives.
  • Strong organizational, project management, and time-management skills; attention to detail and ability to manage competing priorities under tight deadlines.
  • Excellent interpersonal and communication skills, with the ability to build empathetic working relationships across teams and with external partners.
  • Proficiency with CRM systems, financial tracking software or spreadsheets, and project management tools.
  • Commitment to the Foundation’s values and mission.

Nice To Haves

  • Salesforce experience is preferred.

Responsibilities

  • Create, track monthly, and formally reconcile the Development Operations internal operating budget, serving as the primary liaison to Finance for internal operating expenditures.
  • Manage the full lifecycle of divisional vendor contracts, statements of work, purchase orders, and invoice approvals in accordance with institutional procurement policies.
  • Partner with the Senior Director of Development Operations to compile, manage, and distribute monthly progress reports, executive dashboards, and performance analytics for Development, Board, and Foundation leadership.
  • Coordinate hiring workflows with the People Team, including job descriptions, sourcing workflows with talent acquisition, and progress updates to the division.
  • Design, organize, and lead a standardized departmental onboarding program for new operations hires in partnership with hiring managers.
  • Co-design and administer divisional training modules and professional development opportunities, including support for the Development team’s dispersed Analysts and coordination of projects and training as needed.
  • Lead initiatives that foster a collaborative, inclusive, and high-performing team culture.
  • Manage, coach, and evaluate the Development Operations Analyst, prioritizing daily work across central projects, operational help-desk triage, and cross-pod support.
  • Audit and improve internal administrative processes, standardizing operating procedures to reduce friction and improve efficiency across operations subteams.
  • Deliver monthly budget tracking, invoice processing, and variance reporting to the Senior Director and Finance.
  • Develop an efficient hiring and onboarding pipeline in partnership with the People Team and hiring managers, with the aim of shortening time-to-fill and new-hire ramp-up periods.
  • Maintain standardized vendor contract workflows to prevent lapses and compliance delays.
  • Mentor and supervise the Development Operations Analyst and contribute to team morale, retention, and operational cohesion.
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