Manager of Development & Donor Stewardship

The National Medal of Honor Museum Foundation•Arlington, TX

2d•Onsite

About The Position

The Manager, Development & Donor Stewardship supports the Foundation’s fundraising efforts and leads donor stewardship, relationship management, and execution of the Foundation’s annual fundraising event at the National Medal of Honor Museum. The role cultivates meaningful donor relationships, provides high-quality service and engagement, and helps ensure donors and partners maintain a positive connection to the Foundation’s mission. Working with the Director of Major Gifts, executive leadership, and other departments, the Manager coordinates donor engagement, stewardship initiatives, fundraising and partnership opportunities, and donor requests and visits. The position contributes to stronger donor relationships and fundraising objectives through thoughtful, professional, mission-focused donor experiences.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal skills and ability to build and maintain positive relationships with donors, partners, volunteers, and internal stakeholders.
Strong organizational and project management skills, including the ability to manage multiple projects, competing priorities, and deadlines.
Experience coordinating events, managing logistics, and delivering a high-quality guest or donor experience.
Strong attention to detail and ability to accurately manage donor information, correspondence, event details, and follow-up.
Proficiency in Microsoft Office products, CRM databases, event management software, and other relevant technology platforms.
Ability to collaborate across departments, take initiative, and independently manage assigned responsibilities.
Ability to work with ambiguity and adapt to change, work pressures, or difficult situations.
Professionalism, discretion, and responsiveness when engaging with donors, board members, partners, and other stakeholders.
Ability to work evenings, weekends, and outside regular business hours as needed for donor engagement and Foundation events.
Business travel expected, up to 5–15%.
3–5 years of experience in development, donor relations, fundraising, event management, sponsorship, hospitality, or relationship management.
Experience cultivating and maintaining relationships with donors, corporate partners, sponsors, or other external stakeholders.
Experience coordinating events, meetings, or donor engagement activities from planning through execution.
Experience supporting fundraising initiatives, donor stewardship, sponsorship fulfillment, or other development activities.
Experience exercising discretion and confidentiality.

Nice To Haves

Bachelor’s degree in business, nonprofit management, communications, marketing, hospitality, event management, or a related field (preferred, not required).
Experience using CRM databases to maintain accurate records and track relationship activity.

Responsibilities

Lead donor stewardship and relations efforts by developing and executing strategies to recognize, engage, and retain donors and partners.
Serve as a primary on-site contact for donor inquiries, requests, visits, and engagement opportunities, ensuring timely and professional follow-through.
Build and maintain relationships with donors, corporate partners, sponsors, and other stakeholders to support continued engagement and philanthropic support.
Coordinate donor communications, acknowledgments, recognition, and stewardship activities.
Develop and maintain donor stewardship plans, including impact updates, recognition opportunities, donor experiences, and ongoing relationship touchpoints.
Plan, coordinate, and execute the Foundation’s annual fundraising event at the Museum, including strategy, timelines, budgets, logistics, vendors, sponsorship fulfillment, guest experience, and follow-up.
Work with the Director of Major Gifts on donor cultivation and solicitation strategies, including prospect research, meeting preparation, proposal coordination, and follow-up.
Support annual fundraising initiatives, campaigns, sponsorship opportunities, and other revenue-generating activities.
Manage assigned donor and partner relationships and identify opportunities for deeper engagement and long-term relationship growth.
Coordinate donor visits and Museum experiences with relevant departments to deliver a welcoming, seamless, mission-aligned experience.
Partner with the Director of Major Gifts and executive leadership to align donor engagement with fundraising priorities and organizational objectives.
Coordinate fulfillment of sponsorship and partnership benefits, ensuring commitments are delivered accurately and on time.
Maintain accurate donor records, contact reports, engagement activity, and stewardship information in the Foundation’s CRM.
Assist with grant, sponsorship, and fundraising materials, donor correspondence, reports, and other development communications.
Collaborate with Marketing, Education, Museum Operations, Finance, and other departments on donor engagement, events, and fundraising initiatives.
Identify opportunities to improve donor experiences, stewardship processes, and engagement practices.
Maintain confidentiality and discretion and follow policies related to donors, volunteers, and personnel.
Perform other projects and duties as assigned.