Manager, Delivery - Digital & Data

Sleep Country • Pointe-Claire, QC

15h • CA$105,000 - CA$130,000

About The Position

Sleep Country Canada is looking for a Delivery Manager, Digital & Data to play a critical role in driving the successful end-to-end delivery of digital and data initiatives. This role ensures projects are completed on time, manages dependencies and risks, and coordinates cross-functional teams to deliver efficient, high-quality outcomes across multiple workstreams.

Requirements

• Bachelor’s Degree in Business, Technology, Data or related field.
• 6 to 8 years of experience in delivering technology, digital, or data initiatives in complex environments.
• Strong experience managing delivery across multiple concurrent initiatives.
• Strong command of delivery frameworks, including Agile (Scrum/Kanban) and traditional PMO methodologies, with the ability to apply the right approach based on initiative complexity and business context.
• Experience operating within or alongside a PMO, including governance, status reporting, risk/issue management, and executive-level communications.
• Proven ability to manage cross-team dependencies and complex delivery environments.
• Experience working with digital platforms (eCommerce) and data/reporting initiatives.
• Ability to coordinate internal teams and external vendors effectively.
• Strong risk identification, escalation, and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Ability to operate in fast-paced, evolving environments with shifting priorities.
• Experience with delivery and tracking tools (e.g., Jira, Confluence, or similar).
• Ability to drive accountability and execution across teams without direct authority.
• The knowledge of English is required for this specific position as the incumbent will interact on a consistent and regular basis with English-speaking stakeholders located outside of Quebec.

Responsibilities

• Own and drive end-to-end delivery execution across digital and data initiatives, ensuring committed work is completed and delivery timelines are met.
• Manage and track cross-team dependencies, risks, and issues across Digital, Data/BI, APIs, and external vendors.
• Coordinate cross-functional teams, including Digital, Data Engineering, BI, and business stakeholders, to ensure alignment and delivery progress.
• Provide clear, accurate, and timely status reporting to stakeholders and leadership, including progress, risks, and mitigation plans.
• Identify, escalate, and remove blockers impacting delivery across internal teams and external partners.
• Facilitate delivery planning and execution practices (e.g., planning sessions, progress check-ins) to support team alignment and momentum.
• Support continuous improvement of delivery processes, tools, and team effectiveness across multiple workstreams.

Benefits

• Full medical, dental benefits
• Deferred Profit Sharing Program
• Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager