Mgr Decision Sup Analytics Bus Int

University of Maryland Emergency Medicine•Baltimore, MD

4d•$103,700 - $155,500

About The Position

Reporting to the Chief Administrative Officer (CAO) and also working to directly support the Chair, the Manager, Decision Support, Analytics & Business Integrity (MDSABI) provides leadership for departmental business intelligence, performance analytics, operational decision support, business integrity initiatives, and process improvement activities. This position is responsible for transforming operational and financial data into actionable insights that support strategic and tactical operational decision-making across the department. The Manager serves as a trusted advisor to departmental executive leadership by developing meaningful performance metrics, dashboards, forecasting models, and analytical tools that improve financial, operational, and revenue cycle outcomes. The position leads efforts to identify performance trends, operational risks, data quality concerns, compliance vulnerabilities, and revenue integrity opportunities while recommending corrective actions and sustainable solutions. The MDSABI collaborates closely with Revenue Cycle Operations, Finance, Practice Operations, Information Technology, Quality Assurance, and clinical and administrative leadership to establish consistent reporting standards, monitor key performance indicators, evaluate business performance, and support strategic initiatives. This role is responsible for ensuring the accuracy, integrity, and governance of critical business data while promoting a culture of continuous improvement, accountability, and data-driven decision-making. The Manager leads business integrity reviews, operational audits, workflow analyses, and process redesign initiatives that improve efficiency, optimize revenue cycle performance, reduce waste and redundancy, strengthen controls, and enhance organizational effectiveness. The position serves as a subject matter expert in departmental data, reporting methodologies, and operational analytics and provides recommendations to leadership regarding opportunities for improvement, resource allocation, and performance optimization; other duties as assigned.

Requirements

Bachelor's degree in Business Administration, Healthcare Administration, Finance, Accounting, Analytics, Public Health, Information Systems, or a related field required
Minimum five (5) years of progressively responsible experience in healthcare analytics, business operations, decision support, finance, revenue cycle, performance improvement, or related field
Minimum two (2) years of supervisory, management, project leadership, or team leadership experience
Must be able to work independently with minimal supervision

Nice To Haves

Master’s degree preferred
Experience with business intelligence platforms, data analytics, dashboard development, and performance reporting strongly preferred.
Healthcare provider practice, physician enterprise, academic medicine, or revenue cycle experience preferred

Responsibilities

Provides leadership for departmental business intelligence, performance analytics, operational decision support, business integrity initiatives, and process improvement activities.
Transforms operational and financial data into actionable insights that support strategic and tactical operational decision-making.
Develops meaningful performance metrics, dashboards, forecasting models, and analytical tools that improve financial, operational, and revenue cycle outcomes.
Leads efforts to identify performance trends, operational risks, data quality concerns, compliance vulnerabilities, and revenue integrity opportunities while recommending corrective actions and sustainable solutions.
Collaborates with various departments to establish consistent reporting standards, monitor key performance indicators, evaluate business performance, and support strategic initiatives.
Ensures the accuracy, integrity, and governance of critical business data.
Promotes a culture of continuous improvement, accountability, and data-driven decision-making.
Leads business integrity reviews, operational audits, workflow analyses, and process redesign initiatives.
Serves as a subject matter expert in departmental data, reporting methodologies, and operational analytics.
Provides recommendations to leadership regarding opportunities for improvement, resource allocation, and performance optimization.
Performs other duties as assigned.