Manager, Dealer Programs

Hyundai Motor Company • Fountain Valley, CA

3d • Onsite

About The Position

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
WORK MODEL#LI-OnSiteWHAT YOU WILL DO
Implement & manage new or high impact, high dollar after-sales programs to help improve customer experience & dealer profitability.
Coordinate the launch readiness for all new vehicles for Program Operations & Maintenance Parts Sales group.
Oversee supplier selection and relationship management for all programs in Program Operations & Maintenance Parts Sales group.

Requirements

• Must be a High School graduate.
• Six or more years of experience, of which at least three years of directly relate.
• Excellent verbal and written communication skills to allow effective interaction with all levels of the organization.
• Automotive understanding of vehicle parts, parts pricing, parts sales, parts operational experience preferred.
• Experience with Benchmarking and Market Analysis of OEM parts desired.
• Experience with project management and managing multiple projects at a time.
• Ability to work independently, work under pressure of deadlines, handle multiple priorities and pay close attention to detail.
• Strong knowledge of Microsoft Office including Outlook, Word, Excel, Teams, PowerPoint.
• Ability to thrive in a team environment.
• Ability to perform in a fast‑paced environment.
• Excellent analytical and numerical skills.
• Strong attention to details and organizational skills.
• Able to work independently with minimal supervision and direction.

Nice To Haves

• Bachelor's degree preferred.
• Master’s degree a plus.
• Service Retail parts background a plus.
• Supervisory experience is preferred.

Responsibilities

• Lead high‑impact, high‑dollar Aftersales programs to improve customer experience and dealer performance.
• Communicate program launches, progress, and results via email, web content, reports, and presentations.
• Manage program and department budgets including annual planning, monthly accruals, monitoring, and reconciliation.
• Document and maintain department processes; identify issues and implement improvements, including IONIQ updates.
• Monitor program effectiveness and refine processes to improve service quality.
• Serve as primary contact for program inquiries; resolve issues and influence dealer behavior.
• Compile and coordinate Program Operations and Maintenance Parts Sales status decks.
• Ensure timely dealer billing and price changes.
• Collaborate with Training, Parts, Field Operations, and other departments to align company objectives.
• Provide documentation for Governance, Legal, and Internal Audit reporting.
• Coordinate with affiliates (Hyundai Capital, AutoEver) on program execution.
• Prepare month‑end and ad-hoc reporting and executive‑level presentations.
• Prepare proposals, launch plans, contracts, schedules, and budgets for new programs.
• Support Parts Sales budgeting and large‑account pricing.
• Manage suppliers, invoices, approvals, and performance.
• Manage staff development, evaluations, training, and expenses.
• Make strategic and tactical decisions supporting Parts initiatives with Manager‑level authority.

Benefits

• Compensation Range: $86,800 - $124,000 annual base salary
• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED