Manager, Data Transformation & Conversion Services

Applied Systems, Inc.•Atlanta, GA

2d•$110,000 - $140,000•Hybrid

About The Position

Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do. We’re looking for a Manager, Data Transformation & Conversion Services to join our Data Conversion Services and help us redefine how data migration and implementation services are delivered in an AI-enabled future. This is more than a traditional operations management role. While people leadership and delivery excellence remain critical, we’re looking for someone equally passionate about innovation, automation, and organizational transformation – someone who will challenge existing processes, embrace emerging technologies, and help build the next generation of data services.

Requirements

2+ years of leadership experience managing technical, consulting, implementation, or data-focused teams
Demonstrated success leading organizational change or transformation initiatives
Strong coaching, mentoring, and people development skills
Excellent communication and stakeholder management skills, with the ability to navigate ambiguity and make decisions in evolving environments
Experience with AI, automation, machine learning, generative AI, or digital transformation initiatives
Bachelor’s degree or equivalent experience, plus 5+ years working in data conversion or analysis roles

Nice To Haves

A background in data migration, data integration, implementation services, SaaS, or professional services organizations
Experience building and scaling operational processes
Familiarity with change management frameworks and evaluating emerging technologies
Experience evaluating and implementing emerging technologies

Responsibilities

Lead, coach, and develop a team of Data Conversion Specialists, building a culture of accountability, continuous learning, and customer success
Identify skill gaps and craft talent strategies that prepare the team for future business needs
Spot opportunities to apply AI, automation, and emerging technologies to improve efficiency, quality, and customer outcomes
Champion experimentation, rapid prototyping, and continuous improvement, driving adoption of AI-powered tools across the team
Own delivery of data conversion activities across a portfolio of customer implementations, tracking KPIs for quality, productivity, and customer satisfaction
Support complex, strategic, and at-risk customer engagements, serving as an escalation point for migration challenges and solution design