Manager, Data Services: Database, Storage, Data Protection and DR

Ochsner Clinic Foundation•New Orleans, LA

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! The Manager of Storage, Database, Data Protection & DR is responsible for leading the strategy, design, implementation, and ongoing operations of the organization’s data infrastructure. This role ensures the availability, performance, security, and recoverability of enterprise data platforms, including storage systems, databases, backup, disaster recovery, and data protection technologies. The ideal candidate combines strong technical expertise with people leadership, vendor management, and operational excellence to support business-critical systems and data resilience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
8+ years of experience in storage, databases, or infrastructure engineering
3+ years of experience in a technical leadership or management role
Strong hands-on knowledge of: Enterprise storage technologies, Relational and/or non-relational databases, Backup, recovery, and disaster recovery solutions
Experience operating in large-scale, mission-critical environments

Nice To Haves

Experience with cloud platforms (AWS, Azure, GCP)
Knowledge of hybrid and multi-cloud data architectures
Familiarity with automation and infrastructure-as-code tools
Industry certifications (e.g., AWS/Azure, database, storage, or backup technologies)
Previous work history in healthcare
Strong leadership and people management skills
Excellent problem-solving and decision-making abilities
Ability to communicate technical concepts to non-technical stakeholders
Proven experience balancing operational stability with innovation
High attention to detail and risk management

Responsibilities

Lead, mentor, and develop teams responsible for storage, database administration, backup, and disaster recovery
Set goals, priorities, and performance expectations for team members
Manage staffing, budgeting, forecasting, and resource allocation
Foster a culture of reliability, automation, security, and continuous improvement
Own the architecture and lifecycle management of enterprise storage platforms (SAN, NAS, object storage, cloud storage)
Ensure performance, scalability, and high availability across on-prem and cloud environments
Drive capacity planning and optimization initiatives
Oversee database platforms (e.g., Oracle, SQL Server, cloud databases)
Ensure database performance, availability, patching, and upgrades
Partner with application and development teams on database design and optimization
Design and maintain enterprise backup, recovery, and disaster recovery strategies
Ensure compliance with RPO/RTO requirements and conduct regular DR testing
Oversee data retention, archival, and recovery processes
Ensure ransomware resilience and cyber-recovery capabilities
Ensure data platforms meet security, privacy, and regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI as applicable)
Partner with Information Security teams on risk assessments and remediation
Enforce access controls, encryption, and secure configuration standards
Manage relationships with technology vendors and service providers
Oversee contracts, licensing, and support agreements
Collaborate with application, cloud, infrastructure, and business stakeholders
Establish operational standards, monitoring, and incident response processes
Drive automation, cloud adoption, and modernization initiatives
Contribute to long-term infrastructure and data platform strategy