Manager, Data Center Facilities
About The Position
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. As a Manager, Data Center Facilities at Ensono, you will provide leadership and operational ownership for the local Data Center Facilities team. This role is responsible for the day-to-day operational health, risk posture, readiness, reliability, and continuous improvement of the facility. You will oversee the operation and maintenance of all critical and non-critical infrastructure systems to ensure 100% uptime, customer confidence, regulatory compliance, and safe execution of all facility work. This includes leadership of the local facilities team, vendor/OEM oversight, change management discipline, incident response, capacity planning, budget ownership, and strategic facility improvement initiatives. You will manage all critical infrastructure systems, including generators, UPS systems, fuel systems, switchgear, PDUs, chillers, CRAHs/CRACs, fire detection/suppression, BMS, and monitoring systems. You'll establish and enforce daily, weekly, and monthly rounds, inspections, alarm response expectations, and documentation standards. Using BMS, DCIM, CMMS, ticketing, and trend data, you'll identify recurring issues, equipment degradation, alarm patterns, energy inefficiencies, and predictive maintenance opportunities. You'll participate in and lead facility-related change management activities, serve on-call 24x7 for incident management and emergency response, and act as local incident commander during facility events. The Facility Manager must operate with a strong sense of ownership, procedural discipline, safety awareness, and customer-focused communication while ensuring the site remains audit-ready, resilient, and positioned for future growth. This role requires more than technical knowledge—you must lead the facility to protect uptime, develop people, manage risk, support growth, and ensure every system, vendor, procedure, and team member is operating with discipline and purpose to help our clients Do Great Things. We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
Requirements
- 10-15 years of facilities experience in mission-critical environments such as data centers, hospitals, laboratories, or similarly critical operations
- Minimum 7 years in a supervisory or management role with direct responsibility for team leadership, vendor management, and operational decision-making
- Strong knowledge of data center critical systems, including generators, UPS systems, fuel systems, switchgear, PDUs, chillers, HVAC/CRAH systems, fire detection/suppression systems, and building management systems (BMS)
- Proven experience managing vendors, maintenance programs, projects, budgets, and emergency response in high-stakes operational environments
- Strong leadership, communication, and decision-making skills with the ability to make sound business and operational decisions in fast-paced, high-pressure situations
- Confidence in customer-facing and executive-facing situations, with ability to communicate complex technical issues clearly to diverse audiences
- Demonstrated ability to work effectively with internal teams, external clients, vendors, consultants, and contractors
- Calm leadership under pressure with strong ownership, follow-through, and high standards for safety and procedural compliance
- Ability to challenge weak MOPs, unsafe work, or poor vendor execution while maintaining professional relationships
- Comfort making critical decisions with incomplete information and understanding that uptime, cost, capacity, customer trust, and risk are connected priorities
Nice To Haves
- OSHA 10 or OSHA 30 certification
- NFPA 70E awareness or formal electrical safety training
- Electrical, mechanical, or building systems trade background (electrician, HVAC technician, facilities engineer, etc.)
- Data center operations certification such as Uptime Institute Accredited Tier Specialist (ATS), DCEP (Data Center Energy Practitioner), CDCP (Certified Data Centre Professional), CDCS (Certified Data Centre Specialist), or similar industry credentials
- Experience with BMS platforms, DCIM tools, CMMS systems, and ServiceNow-style ticketing and workflow systems
- Experience supporting audits, compliance programs, customer reviews, and critical infrastructure risk assessments (ISO, SOC, SSAE, internal compliance reviews)
- Experience leading post-incident reviews, root cause analysis, and corrective action tracking
- Proven track record developing high-performing teams through training plans, qualification tracking, cross-training, performance feedback, and succession planning
Responsibilities
- Provide leadership and operational ownership for the local Data Center Facilities team.
- Responsible for the day-to-day operational health, risk posture, readiness, reliability, and continuous improvement of the facility.
- Oversee the operation and maintenance of all critical and non-critical infrastructure systems to ensure 100% uptime, customer confidence, regulatory compliance, and safe execution of all facility work.
- Lead the local facilities team, vendor/OEM oversight, change management discipline, incident response, capacity planning, budget ownership, and strategic facility improvement initiatives.
- Manage all critical infrastructure systems, including generators, UPS systems, fuel systems, switchgear, PDUs, chillers, CRAHs/CRACs, fire detection/suppression, BMS, and monitoring systems.
- Establish and enforce daily, weekly, and monthly rounds, inspections, alarm response expectations, and documentation standards.
- Identify recurring issues, equipment degradation, alarm patterns, energy inefficiencies, and predictive maintenance opportunities using BMS, DCIM, CMMS, ticketing, and trend data.
- Participate in and lead facility-related change management activities.
- Serve on-call 24x7 for incident management and emergency response.
- Act as local incident commander during facility events.
- Operate with a strong sense of ownership, procedural discipline, safety awareness, and customer-focused communication.
- Ensure the site remains audit-ready, resilient, and positioned for future growth.
- Protect uptime, develop people, manage risk, and support growth.
- Ensure every system, vendor, procedure, and team member is operating with discipline and purpose.
Benefits
- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Sabbatical leave
- Wellness program
- Flexible work schedule
- Annual bonus plan based on company and individual performance
- Equity grant under our Associate Equity Appreciation Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
