Manager, Data Analytics
About The Position
When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way. We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute As the Manager of Data Analytics, you will be responsible for leading a team of data analysts to develop insights that drive business growth and optimization. You will be responsible for analyzing complex data, identifying patterns and trends, and presenting findings to inform decision making at all levels of the organization. What You'll Do Lead a team of data analysts to develop and implement analytical frameworks to uncover insights and improve business performance. Analyze complex data sets to identify patterns and trends that will drive business growth. Develop models and forecasts to support business planning and decision-making. Present findings and recommendations to senior leadership to influence strategic decision-making. Collaborate with cross-functional teams to understand business objectives and provide insights to inform business strategies. Ensure data integrity and accuracy by monitoring data sources and implementing quality control processes. Stay up-to-date with industry trends and emerging technologies to drive innovation and continuous improvement. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
Requirements
- Demonstrated ability to lead and manage analytics projects and deliver high-quality analytics insights and recommendations.
- Excellent communication skills, with the ability to present complex data in a clear and concise manner to stakeholders at all levels of the organization.
- Strong problem-solving and critical thinking skills.
- Demonstrated ability to work collaboratively across departments and functions.
- Familiarity with data visualization tools such as Tableau, Power BI, or similar.
- Experience with SQL, Python, R, or other programming languages commonly used in analytics.
Nice To Haves
- Bachelor's or Master's degree in mathematics, statistics, economics, computer science, or related field.
- 5+ years of experience in prescriptive and predictive analytics, with at least 2 years of experience managing a team of analysts.
- Experience in financial services, lending space
- Experience with leveraging GenAI for reporting and analytics.
Responsibilities
- Lead a team of data analysts to develop and implement analytical frameworks to uncover insights and improve business performance.
- Analyze complex data sets to identify patterns and trends that will drive business growth.
- Develop models and forecasts to support business planning and decision-making.
- Present findings and recommendations to senior leadership to influence strategic decision-making.
- Collaborate with cross-functional teams to understand business objectives and provide insights to inform business strategies.
- Ensure data integrity and accuracy by monitoring data sources and implementing quality control processes.
- Stay up-to-date with industry trends and emerging technologies to drive innovation and continuous improvement.
Benefits
- Competitive base salaries
- Bonus incentives
- Generous PTO, Floating Holidays and 12 Federal Holidays observed
- Support for financial-well-being and retirement
- 401k with employer match
- Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
- Employer paid short-term/long-term disability and basic life insurance
- Flexible hybrid working arrangements.
- Paid parental leave and adoption reimbursement programs
- Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
- Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
- Tuition Reimbursement and Family Scholarship Programs
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
