As a Manager, Sensory Science & Merchandise Experience, you’ll support sensory and consumer research that helps Sam’s Club develop and improve products across merchandise categories. You’ll partner with Product Development, Merchandising, Quality, Consumer Insights, and suppliers to design research, analyze results, and translate Member feedback into clear product recommendations. This is a hands-on scientific role for someone who can independently manage research from business question through final recommendation. The Member’s Mark Consumer & Sensory Insights team integrates consumer feedback into product development through comprehensive research and sensory science. By engaging with members nationwide via the Member’s Mark Community, the team co-creates, tests, and refines products using quantitative and qualitative methods, including in-home and in-club testing. This team transforms member experiences into actionable insights that guide Product Development, Merchandising, and supplier partners. Their mission is to deeply understand members to build superior products, minimize risk, and enhance performance, supported by strong data analysis, stakeholder management, and cross-functional leadership.
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Job Type
Full-time
Career Level
Manager