Manager, Cybersecurity Ops Ctr Americas

Volvo Group • Greensboro, NC

11d • Hybrid

About The Position

Volvo Group is seeking a Manager for the Cybersecurity Operations Center (CSOC) Americas. This role involves leading the CSOC during assigned shifts, acting as the primary escalation point for cybersecurity monitoring and incident response. The manager will guide analysts through the incident response lifecycle, report on monitoring posture and investigations to the Head of SOC, and contribute to the design and improvement of cybersecurity capabilities. Responsibilities include tuning monitoring rules, ensuring adherence to Cyber Defense Center standards, and driving documentation, reporting, and continuous improvement. The position is within the Cyber Defense Center, working collaboratively with SOC leadership and a team of security monitoring analysts to protect Volvo Group’s global digital environment 24/7.

Requirements

• 4 to 7 years of experience in cybersecurity incident response or security operations, including hands-on investigations.
• 2+ years of supervisory experience leading a team.
• Ability to prioritize under pressure and provide clear guidance during incidents in an SOC operations center.
• Strong skills in analyzing logs and security telemetry (endpoint, server, network, firewall, IDS/IPS) to identify threats.
• Solid knowledge of networking concepts, protocols, and the OSI model.
• Understanding of detection and intrusion methodologies.
• Experience working with incident classification, response lifecycles, and timelines.

Nice To Haves

• GIAC certifications such as GCIA and or GCIH.
• Graduate degree in cybersecurity or a related field.
• 2 to 3 years of supervisory experience in an operations center (SOC, SIRT, CSIRT, crisis management).
• Demonstrated experience with malware identification, containment, and reporting.
• Demonstrated experience with event correlation tools.

Responsibilities

• Lead the Cybersecurity Operations Center (CSOC) during assigned shifts.
• Act as the primary escalation point for cybersecurity monitoring and incident response activities.
• Guide analysts through detection, triage, containment, eradication, and recovery.
• Keep the Head of SOC informed on monitoring posture and active investigations.
• Help design and improve cybersecurity capabilities to protect Volvo Group infrastructure against advanced threats.
• Tune monitoring rules and detection content.
• Ensure ways of working follow Cyber Defense Center standards, policies, and procedures.
• Drive high-quality documentation, reporting, and continuous improvement across playbooks, processes, and collaborations.

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager