Manager, Cybersecurity Ops Ctr Americas

Volvo Group • Greensboro, NC

3d • $128,300 - $158,400 • Hybrid

About The Position

At Volvo Group, you will contribute to the transformation of our company, the transport industry, and society at large. You will lead the Cybersecurity Operations Center (CSOC) during your assigned shift and act as the primary escalation point for cybersecurity monitoring and incident response activities. You will guide analysts through detection, triage, containment, eradication, and recovery, while keeping the Head of SOC informed on our monitoring posture and active investigations. You will help design and improve cybersecurity capabilities that protect Volvo Group infrastructure against advanced threats, tune monitoring rules and detection content, and ensure our ways of working follow Cyber Defense Center standards, policies, and procedures. You will also drive high-quality documentation, reporting, and continuous improvement across playbooks, processes, and collaborations with internal teams and external partners. You will join the Cyber Defense Center and work closely with SOC leadership, fellow shift leads, and a team of security monitoring analysts focused on protecting Volvo Group’s global digital environment 24/7.

Requirements

• 4 to 7 years of experience in cybersecurity incident response or security operations, including hands-on investigations
• 2+ years of supervisory experience leading a team, prioritizing under pressure, and providing clear guidance during incidents in an SOC operations center
• Strong skills in analyzing logs and security telemetry (endpoint, server, network, firewall, IDS/IPS) to identify threats
• Solid knowledge of networking concepts, protocols, and the OSI model, plus detection and intrusion methodologies
• Experience working with incident classification, response lifecycles, and timelines

Nice To Haves

• GIAC certifications such as GCIA and or GCIH
• Graduate degree in cybersecurity or a related field
• 2 to 3 years of supervisory experience in an operations center (SOC, SIRT, CSIRT, crisis management)
• Demonstrated experience with malware identification, containment, and reporting, and with event correlation tools

Responsibilities

• Lead the Cybersecurity Operations Center (CSOC) during your assigned shift.
• Act as the primary escalation point for cybersecurity monitoring and incident response activities.
• Guide analysts through detection, triage, containment, eradication, and recovery.
• Keep the Head of SOC informed on monitoring posture and active investigations.
• Design and improve cybersecurity capabilities to protect Volvo Group infrastructure against advanced threats.
• Tune monitoring rules and detection content.
• Ensure ways of working follow Cyber Defense Center standards, policies, and procedures.
• Drive high-quality documentation, reporting, and continuous improvement across playbooks, processes, and collaborations with internal teams and external partners.

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager