Manager, Cyber System Administrators
About The Position
Manages team that provides technical assistance to computer system and network users. May also have oversight for a data center. Provides 24/5 technical support for computers and associated networks. Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolution in minimum time to meet Service Level Agreements. Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user. Coordinates the preparation of bid specifications for required purchases (e.g., computers, software, (email, firewall, backup) and a variety of parts, supplies, etc.) for the purpose of maintaining availability of required items. Directs, establishes, plans, and implements the policies and procedures to support the organization's technical support services. Manages the deployment, maintenance, support and upgrade of servers, desktop PCs, hardware, software, operating systems, and distributed printers. Monitors technology trends such as emerging standards for new technology opportunities.
Requirements
- Active TS/SCI security clearance
- Ten (10) years of experience
- Experience administering systems in a VMware infrastructure, including Network Attached Storage (NAS) clusters, NIX operating systems (Solaris, Linux), Windows Servers, and MacOS clients.
- Certification: DoD 8570.01-Manual, IAT Level II Baseline Certification (Security+ Continuing Education (CE), GIAC Security Essentials Certification (GSEC), System Security Certified Practitioner (SSCP), OR GIAC Global Industrial Cyber Security Professional (GICSP)).
Nice To Haves
- Experience writing scripts (Bash, Powershell, Python) to automate routine tasks.
- Vulnerability assessment experience using Nessus Vulnerability Scanner.
- Previous experience utilizing Secure Configuration Guidance such as DISA STIG’s.
- Experience supporting developer operations using Agile or SCRUM framework, particularly using the Atlassian development suite. (JIRA, Bitbucket, Confluence).
- Recent military experience or familiarity with DOD.
Responsibilities
- Manages team that provides technical assistance to computer system and network users.
- Provides 24/5 technical support for computers and associated networks.
- Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
- Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
- Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user.
- Coordinates the preparation of bid specifications for required purchases (e.g., computers, software, (email, firewall, backup) and a variety of parts, supplies, etc.) for the purpose of maintaining availability of required items.
- Directs, establishes, plans, and implements the policies and procedures to support the organization's technical support services.
- Manages the deployment, maintenance, support and upgrade of servers, desktop PCs, hardware, software, operating systems, and distributed printers.
- Monitors technology trends such as emerging standards for new technology opportunities.
Benefits
- Employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
