Manager Customer Insights
About The Position
This position is responsible for assisting Senior Customer Development Manager in managing prepared business at Sam's Club. This position will leveraging syndicated data to conduct market assessments and develop category recommendations with regard to assortment pricing and merchandising. Other duties include: Develop and publish weekly reports for use both internally and externally Utilize syndicated data insights in preparation for frequent interface with the buyers to be recognized as a category expert for the sales team Develop weekly, quarterly, and annual forecasts and track performance and latest projections for the year. Collaborate with sales team business units supply chain and customer marketing to track performance and communicate changes to the annual plan Conduct deep analytics on new item launches and partner with the BU and sales team on key insights Develop and publish seasonal business trackers Recommend trade efficiency opportunities and pricing initiatives based on trade analytics and market assessment this position to Customer Development Managers Develop and maintain Sam's Club JBP planning files to be used in monthly and quarterly updates Manage and schedule demos across all prepared categories This position works very closely in a matrix organization with many different functions of the organization including Supply Chain, Customer Team, Demand Planning, Brand Business Units, and the Customer.
Requirements
- Bachelor's degree or equivalent experience.
- 4 plus years of relevant experience with: Walmart Retail Link; Syndicated data IRI POS panel data; Category or Customer Management experience with Sam's or Walmart in the CPG industry.
- Sales planning tools software.
- High proficiency in Excel and other Microsoft office software.
- Excellent verbal and written communication skills.
Responsibilities
- Develop and publish weekly reports for use both internally and externally
- Utilize syndicated data insights in preparation for frequent interface with the buyers to be recognized as a category expert for the sales team
- Develop weekly, quarterly, and annual forecasts and track performance and latest projections for the year.
- Collaborate with sales team business units supply chain and customer marketing to track performance and communicate changes to the annual plan
- Conduct deep analytics on new item launches and partner with the BU and sales team on key insights
- Develop and publish seasonal business trackers
- Recommend trade efficiency opportunities and pricing initiatives based on trade analytics and market assessment
- Develop and maintain Sam's Club JBP planning files to be used in monthly and quarterly updates
- Manage and schedule demos across all prepared categories
Benefits
- Annual Incentive Plan: Yes
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What This Job Offers
Job Type
Full-time
Career Level
Manager
