Manager Customer Insight – Sam’s Club
About The Position
This position is responsible for leveraging syndicated data to conduct market assessments and develop category recommendations with regard to assortment pricing and merchandising. Other duties include developing and publishing weekly reports for both internal and external use, utilizing syndicated data insights in preparation for frequent interface with the buyers to be recognized as a category expert for the sales team, developing weekly, quarterly, and annual forecasts and tracking performance and latest projections for the year. The role also involves collaborating with sales team business units, supply chain, and customer marketing to track performance and communicate changes to the annual plan, conducting deep analytics on new item launches and partnering with the BU and sales team on key insights, and developing and publishing seasonal business trackers. Based on trade analytics and market assessment, this position will recommend trade efficiency opportunities and pricing initiatives to Customer Development Managers. The role also includes developing and maintaining Sam's Club JBP planning files to be used in monthly and quarterly updates. This position works very closely in a matrix organization with many different functions of the organization including Supply Chain, Customer Solutions, Demand Planning, Brand Business Units, and the Customer.
Requirements
- Bachelor's degree or equivalent experience
- 4 plus years of relevant experience with: Walmart Retail Link, syndicated data, IRI, POS, and panel data
- Category or Customer Management experience with Walmart Sam's in the CPG industry
- Sales planning tools software
- High proficiency in Excel and other Microsoft office software
- Excellent verbal and written communication skills
Nice To Haves
- Preferred skills in Madrid, Retail Link, and APEX
Responsibilities
- Develop and publish weekly reports for both internally and externally use
- Utilize syndicated data insights in preparation for frequent interface with the buyers to be recognized as a category expert for the sales team
- Develop weekly, quarterly, and annual forecasts and track performance and latest projections for the year
- Collaborate with sales team business units supply chain and customer marketing to track performance and communicate changes to the annual plan
- Conduct deep analytics on new item launches and partner with the BU and sales team on key insights
- Develop and publish seasonal business trackers
- Recommend trade efficiency opportunities and pricing initiatives to Customer Development Managers based on trade analytics and market assessment
- Develop and maintain Sam's Club JBP planning files to be used in monthly and quarterly updates
Benefits
- paid time off
- 401(k) plans
- affordable health, life, dental, vision and prescription drug benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
