About The Position

Accountable for coordinating the ongoing development and productivity of a work unit or units and for maintaining the quality of care within that work unit and or programs. Assists the Director with operational planning and provides daily work direction to achieve unit level of care and organizational objectives. Contributes to budget development and maintains responsibility for achieving budgetary objectives. The population served may include neonatal, pediatric, adolescent, adult, and geriatric patients. Specific competencies to be identified in appropriate unit skills rosters.

Requirements

  • Bachelor's Degree in Nursing
  • 3 Years In a leadership position.
  • California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
  • AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Nice To Haves

  • Master's Degree
  • 2 Years Management experience.
  • 3 Years Clinical experience.

Responsibilities

  • Supervises staff, including hiring, coaching and counseling, and assuring performance appraisals are completed.
  • Assures that productivity and quality are tracked and maintained.
  • Collaborates with Director, other Operations Coordinators and Senior Specialists to standardize, update and/or maintain policies and procedures.
  • Assures quality care and compliance with internal standards and regulatory and accreditation bodies.
  • Collaborates with marketing, Service Line Director and community care departments regarding the development, marketing, implementation and evaluation of programs.
  • Assumes 24 hour responsibility and accountability for unit/units supervised.
  • Participates as directed in the annual operational planning process.
  • Executes priorities to ensure implementation of operation plan within the work unit or units.
  • Promotes staff accountability and empowerment through formal and informal mechanisms.
  • Maintains quality patient care through use of clinical expertise, nursing process and effective supervisorial skills.
  • Participates in both unit and level of care quality assurance process.
  • Reviews or coordinates the review of quality variance reports for designated unit or units, identifies trends, and develops action plans for resolution.
  • Identifies and trends learning needs of staff and works with Senior Specialists to assure needs are met.
  • Assures that the standards of care are implemented and evaluated, and updated.
  • Trends patient satisfaction and implements action plans as necessary to achieve patient satisfaction.
  • Identifies and trends needs of the customers served and SCH system regarding service line development.
  • Assures delivery of quality patient care that meets all accreditation and regulatory standards.
  • Reviews, revises, develops, and maintains safety policies and procedures related to department activities and work environment.
  • Reviews current operations and assesses appropriateness of and compliance with safety policies.
  • Works proactively with Biomed, Risk Management and others to ensure ongoing compliance.
  • Maintains operating unit or units within budgeted cost per UOS.
  • Develops achievable action plans when exceeds cost per UOS.
  • Contributes to the identification of and operationalizes cost reduction measures or identifies revenue enhancing opportunities.
  • Maintains unit and or units productivity at > 97%.
  • Participates in annual budget development.
  • Assures that staff performance appraisals are conducted in a timely manner.
  • Coaches, counsels and institutes developmental plans as necessary.
  • Assures that all pertinent information is provided to staff through staff meetings and other forms of formal and informal communication.
  • Enable staff to participate in scheduling and staffing.
  • Assure schedule is posted within designated time frame.
  • Assists staff to access services provided by Human Resources.
  • Maintains up to date employee records.
  • Effectively institutes change, supporting unit, level of care and organizational goals.
  • Maintains a positive and productive relationship with the medical staff, peers, patients, families, directors and senior administrator.
  • Identifies unit level of care, or organizational problems, develops and/or contributes to a plan to resolve problems.
  • Implements and/or assists with plans to achieve resolution.
  • Demonstrates effective team building.
  • Leads and/or participates on task forces for system integration.
  • Develops and achieves goals on a yearly basis.
  • Attends and or participates in professional related organizations.
  • Participates or attends formal conferences or seminars.
  • Serves on community advisory board or task force.
  • Publish article in professional journal.
  • Public speaking.
  • Facility tour participation.
  • Other special projects or activities as negotiated with Service Line Director.
  • Represents Department on systemwide committee.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
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