Manager, Credit Documentation, Canadian Commercial Banking, Toronto
About The Position
The Manager, Credit Documentation plays a key role in the centralized Credit Documentation Team, responsible for preparing, reviewing, and validating complex credit documentation for specialized portfolios including NAC, Roynat, Real Estate Banking (REB), and Auto Finance. This role ensures documentation is accurate, compliant, and aligned with internal policies and regulatory standards. The Manager, Credit Documentation also acts as a subject matter expert and mentor to junior team members, contributing to quality assurance and process improvement initiatives. The role supports high-complexity credit documentation across specialized portfolios with elevated risk and structural intricacies. The Manager acts as a mentor and informal leader within a team of 12–15 documentation professionals and contributes to documentation accuracy metrics and quality assurance reporting. They collaborate with Legal and Risk to ensure documentation templates reflect current regulatory and credit requirements. The Manager may represent the team in cross-functional working groups or pilot projects and participates in team-wide initiatives related to documentation modernization and process optimization. They collaborate with internal stakeholders including Legal, Risk, Credit Adjudication, and Relationship Management.
Requirements
- Bachelor’s Degree in Business Administration, Commerce, Finance, or related field.
- 2-4 years of experience in commercial banking, legal documentation, or credit operations, with exposure to complex credit structures.
- In-depth knowledge of credit products, legal terminology, and regulatory frameworks, particularly in NAC, Roynat, REB, and Auto portfolios.
- Strong analytical and problem-solving skills with a high attention to detail.
- Proficiency in Microsoft Office and document management systems.
- Excellent communication and stakeholder management skills.
- Demonstrated ability to coach and support junior team members.
Nice To Haves
- French Language skills an asset
Responsibilities
- Draft, validate, and finalize Credit Facility Agreements (CFAs), amending letters, default letters, and related documentation for complex and specialized portfolios.
- Ensure documentation reflects credit approvals and complies with legal, regulatory, and internal policy requirements.
- Serve as a go-to resource for documentation related to NAC, Roynat, REB, and Auto portfolios.
- Provide guidance and support to Credit Documentation Specialists on complex documentation scenarios.
- Conduct advanced quality checks and contribute to the development of QA protocols.
- Identify and escalate documentation risks or inconsistencies to the Director or Legal as appropriate.
- Liaise with Relationship Managers, Credit Adjudication, Legal, and Risk teams to resolve complex documentation issues.
- Support the Director in managing stakeholder expectations and ensuring timely delivery of documentation.
- Recommend and implement improvements to documentation workflows, templates, and standards.
- Participate in initiatives related to documentation modernization and regulatory updates.
- Understand and apply the Bank’s risk appetite and compliance frameworks in daily work.
- Maintain awareness of regulatory changes impacting credit documentation.
- Ensure all documentation is prepared in accordance with internal policies, legal standards, and regulatory requirements.
Benefits
- Standard office-based environment
- Limited domestic travel may be required
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What This Job Offers
Job Type
Full-time
Career Level
Manager
