About The Position

The Associate, Credit Documentation supports the centralized Credit Documentation Team within Commercial National Office by preparing, reviewing, and validating credit-related documentation including Credit Facility Agreements (CFAs), default letters, amending letters, and related documentation for all Canadian Commercial Banking teams in Mid-Market and Agriculture segments. This role ensures documentation is accurate, compliant, and aligned with internal policies and regulatory standards. The Associate, Credit Documentation contributes to operational efficiency, risk mitigation, and client service excellence.

Requirements

  • Bachelor’s Degree in Business Administration, Commerce, Finance, or related field.
  • 1-2 years of experience in commercial banking, legal documentation, or credit operations.
  • Strong understanding of credit products, legal terminology, and regulatory requirements.
  • Proficiency in Microsoft Office and document management systems.
  • Excellent attention to detail and organizational skills.
  • Strong communication and collaboration abilities.
  • Knowledge of the Bank’s Credit and Client Systems including nCino, Salesforce, CIS, etc.
  • Strong knowledge of compliance, audit, and risk management frameworks.
  • Ability to demonstrate client-centric approach.
  • Sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Nice To Haves

  • Knowledge of the Bank’s Credit and Client Systems including nCino, Salesforce, CIS, etc.

Responsibilities

  • Draft and validate Credit Facility Agreements (CFAs), amending letters, default letters, and related documents.
  • Ensure documentation aligns with credit approvals, legal standards, and internal policies.
  • Conduct thorough quality checks to ensure accuracy and completeness.
  • Escalate discrepancies or non-standard terms to senior team members or Legal as appropriate.
  • Liaise with Relationship Managers, Credit Adjudication, Legal, and Risk teams to clarify requirements and resolve issues.
  • Provide timely updates on documentation status and outstanding items.
  • Identify opportunities to streamline documentation workflows and reduce turnaround times.
  • Contribute to documentation standards, templates, and best practices.
  • Understand and apply the Bank’s risk appetite and compliance frameworks in daily work.
  • Maintain awareness of regulatory changes impacting credit documentation.
  • Uses his/her in-depth knowledge about Canadian Commercial Banking and GRM; as well as applicable compliance and regulatory requirements, to ensure all documentation is prepared in accordance with internal policies, legal standards, and regulatory requirements.
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